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getGeo throwing fatal error #162

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getGeo throwing fatal error#162

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@jdorner4
jdorner4
opened on Jan 14, 2026

Fatal error: Uncaught TypeError: Postmark\Models\PostmarkOpen::getGeo(): Return value must be of type Postmark\Models\PostmarkGeographyInfo, null returned in /vendor/wildbit/postmark-php/src/Postmark/Models/PostmarkOpen.php:68

Message was sent using a broadcast stream

$messageDetail = $client->getOpenStatisticsForMessage($message_id);

var_dump( $messageDetail->Opens[0]->getGeo() );

https://postmarkapp.com/developer/user-guide/tracking-opens indicates geo data is collected, but I'm not seeing the data anywhere

Activity

  1. ewood-ac commented on Jan 22, 2026

    @ewood-ac
    ewood-ac
    on Jan 22, 2026
    Contributor

    I am making some changes to the SDK to handle this better.

    Why Geo Data Might Be Missing

    Geo data may be missing when:

    • The message was sent via a broadcast stream (as in your case)
    • The IP address couldn't be geolocated
    • The open event occurred before geo tracking was enabled
    • Privacy settings or email client behavior prevents IP collection
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