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create_from_edge_environment()'s get_twin() is not returning the module twin values #821
Description
Issue-
I'm reading module twin properties in my edge module.
When i'm using -
client = IoTHubModuleClient.create_from_connection_string("HostName=example.azure-devices.net;DeviceId=example;ModuleId=ExampleModuleId;SharedAccessKey=somekey")
client.get_twin()
I'm able to get the module twin values from ExampleModuleId but when we're using -
client = IoTHubModuleClient.create_from_edge_environment()
client.get_twin()
It's returning - .
{'desired':{}, 'reported':{}}
Note - I'm running this code in edge environment.
Let me know if anything other details needed to debug the issue.
Activity
cartertinney commentedon Jul 14, 2021
Indrajeet Singh (@ismaan1998)
Thanks for bringing this to our attention. I'm going to look into this
ismaan1998 commentedon Jul 20, 2021
Carter Tinney (@cartertinney) any update on this?
cartertinney commentedon Jul 20, 2021
Indrajeet Singh (@ismaan1998) So far, I have been completely unable to replicate it. I'm reaching out to our Edge team to see if they have any additional insights, but any additional information or logs you can provide will be helpful.
cartertinney commentedon Jul 26, 2021
Indrajeet Singh (@ismaan1998)
It appears the issue may be with your configuration of the Edge. Could you provide us the Edge logs using the command
iotedge support-bundleso that we can take a look at what's going on?https://docs.microsoft.com/en-us/azure/iot-edge/troubleshoot?view=iotedge-2020-11#gather-debug-information-with-support-bundle-command
ismaan1998 commentedon Jul 29, 2021
support_bundle.zip
Carter Tinney (@cartertinney) Let me know if anything else needed
cartertinney commentedon Aug 10, 2021
Apologies for the delay, we're still trying to get this looked into.
nlcamp commentedon Aug 10, 2021
Hi Indrajeet Singh (@ismaan1998) - The
iotedge checkoutput is showing a lot of connectivity errors. Can you try adding a daemon.json file specifying the DNS server as described here and then repost your support bundle? https://docs.microsoft.com/en-us/azure/iot-edge/troubleshoot-common-errors?view=iotedge-2020-11#edge-agent-module-reports-empty-config-file-and-no-modules-start-on-the-deviceAlso, is there a proxy server in use on your network? If so, you'll need to follow the steps here to configure IoT Edge to use the proxy: https://docs.microsoft.com/en-us/azure/iot-edge/how-to-configure-proxy-support?view=iotedge-2020-11
cartertinney commentedon Aug 17, 2021
Indrajeet Singh (@ismaan1998) any updates on this?
ismaan1998 commentedon Aug 23, 2021
Carter Tinney (@cartertinney)
By modifying the config.toml as shown below in the image has solved this issue. Thanks
we can close this now. Thanks for all the help