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Android - Payments - Debit card option Is missing under the Add payment method #10094

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Description

@kbecciv

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Action Performed:

  1. Launch the app
  2. Log in with expensifail accounr
  3. Go to Setting - Payments
  4. Tap on Add Payment method

Expected Result:

Debit Card option is visible under Payments

Actual Result:

Debit Card option is missing under Payments

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Android

Version Number: 1.1.86.0

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers): any expensifail account

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Screen_Recording_20220725-193317_New.Expensify.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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Activity

  1. OSBotify commented on Jul 25, 2022

    @OSBotify
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  2. melvin-bot commented on Jul 25, 2022

    @melvin-bot

    Triggered auto assignment to @marcaaron (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

  3. changed the title [-]Android - Debit Card option is missing under Payments[/-] [+]Android - Payments - Debit card option Is missing under the Add payment method[/+] on Jul 25, 2022
  4. marcaaron commented on Jul 26, 2022

    @marcaaron
    Contributor

    Just to confirm, this is only occurring on Android? And it is 100% reproducible or intermittent?

    Seems this option would be hidden if the betas are not yet loaded.

    Does the option appear eventually?

  5. marcaaron commented on Jul 26, 2022

    @marcaaron
    Contributor
  6. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    It could be related to removing the beta, but I couldn't repro on the simulator. @marcaaron did you manage to reproduce this?

  7. marcaaron commented on Jul 26, 2022

    @marcaaron
    Contributor

    Testing on a hardware device. App feels pretty unstable...

    • white screen for several seconds when logging in
    • unable to tap the settings icon for many seconds later
    • generally very slow

    But I am able to access the Debit Card option fine.

  8. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    @kbecciv could you test this again? We are having issues reproducing this on our end.

  9. mvtglobally commented on Jul 26, 2022

    @mvtglobally

    @luacmartins We are checking

  10. mvtglobally commented on Jul 27, 2022

    @mvtglobally

    Issue is repro

    Screen-20220726-214711.mp4
  11. luacmartins commented on Jul 27, 2022

    @luacmartins
    Contributor

    The only way I could reproduce this issue was delaying the response of OpenApp with a setTimeout, but the option eventually shows up when the call completes. @kbecciv can you confirm if the issue still happens with the steps below?

    1. Log out
    2. Sign back in
    3. Wait 15-20s
    4. Navigate to Settings > Payments > Add payment method
    5. Verify that debit card is an option
  12. mvtglobally commented on Jul 28, 2022

    @mvtglobally

    checking with the team

  13. luacmartins commented on Jul 29, 2022

    @luacmartins
    Contributor

    Removing the blocker label since we couldn't reproduce and this would only affect a beta feature. @mvtglobally Can we add this to the KI tests?

  14. added and removed
    DeployBlockerCashThis issue or pull request should block deployment
    on Jul 29, 2022
  15. removed their assignment
    on Jul 29, 2022
  16. self-assigned this
    on Aug 15, 2022
  17. luacmartins commented on Aug 19, 2022

    @luacmartins
    Contributor

    @kbecciv is this issue still reproducible?

  18. kbecciv commented on Aug 19, 2022

    @kbecciv
    Author

    @luacmartins Chcking, update you shortly

  19. kbecciv commented on Aug 19, 2022

    @kbecciv
    Author

    Unable to reproduce it with build v1.1.88-14
    Screenshot_20220819-134625_New Expensify

  20. luacmartins commented on Aug 19, 2022

    @luacmartins
    Contributor

    Thanks for confirming! I think this was fixed here. Not really sure how though.

    Closing this issue. Please reopen if you see this happening again.

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