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Android - Preferences - There is no option to choose a language #10097

Closed

Description

@kbecciv

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Action Performed:

  1. Go to App and login with a applause.expensifail account
  2. Navigate to Settings > Preferences

Expected Result:

There is option to choose a language

Actual Result:

There is no option to choose a language

Workaround:

Unkown

Platform:

Where is this issue occurring?

  • Web
  • iOS
  • Android
  • Desktop App
  • Mobile Web

Version Number: 1.1.86.0

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers): any applause account

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5662874_Record_2022-07-26-03-19-11_4f9154176b47c00da84e32064abf1c48.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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Activity

  1. OSBotify commented on Jul 26, 2022

    @OSBotify
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  2. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    Not sure why this one didn't get assigned to anyone. Gonna tackle this one myself!

  3. self-assigned this
    on Jul 26, 2022
  4. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    I'm having a hard time reproducing this on any of the platforms. This might be related to the overall android issues we are facing. I'll come back to this one tomorrow!

  5. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    @kbecciv I'm unable to reproduce this. Can you please test again?

  6. kbecciv commented on Jul 26, 2022

    @kbecciv
    Author

    @luacmartins Which app version did you use?

  7. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    I tested on both 1.1.86-0 and 1.1.86-1 tested on web, desktop and ios.

  8. mvtglobally commented on Jul 26, 2022

    @mvtglobally

    @luacmartins We are re-testing and will update

  9. mvtglobally commented on Jul 26, 2022

    @mvtglobally

    @luacmartins Team is consistently able to reproduce the issue on the build 1.1.86-0
    We are not able to upgrade Android to 1.1.86-1, as build goes back to 1.1.85-8 if you uninstall it

    Record_2022-07-26-20-51-59_4f9154176b47c00da84e32064abf1c48.mp4
  10. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    I was able to reproduce this on a gmail account since that account is not part of the internationalization beta and we return early here -

    if (!Permissions.canUseInternationalization(props.betas)) {
    return null;
    }

  11. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    @kbecciv I added @applause.expensifail.com accounts to the internationalization beta. These changes can take up to an hour to take effect. Let me know if you still have issues with this!

  12. luacmartins commented on Jul 26, 2022

    @luacmartins
    Contributor

    Closing this issue, since we figure out the problem!

  13. 4 remaining items

  14. luacmartins commented on Jul 27, 2022

    @luacmartins
    Contributor

    The only way I could reproduce this was delaying the response from the OpenApp command using a setTimeout. @kavimuru does the option eventually show up?

  15. luacmartins commented on Jul 27, 2022

    @luacmartins
    Contributor

    @kavimuru can you try the steps below?

    1. Log out
    2. Log in
    3. Wait 15-20s
    4. Navigate to Settings > Preferences
    5. Verify that you can select a language
  16. mvtglobally commented on Jul 28, 2022

    @mvtglobally

    checking with the team

  17. luacmartins commented on Jul 29, 2022

    @luacmartins
    Contributor

    Removing the blocker label since we couldn't reproduce and this would only affect a beta feature. @mvtglobally Can we add this to the KI tests?

  18. added and removed
    DeployBlockerCashThis issue or pull request should block deployment
    on Jul 29, 2022
  19. kavimuru commented on Jul 29, 2022

    @kavimuru

    @luacmartins Tester is able to reproduce this issue in the version 1.1.86-5.

    Record_2022-07-29-14-35-39_4f9154176b47c00da84e32064abf1c48.mp4
  20. luacmartins commented on Aug 8, 2022

    @luacmartins
    Contributor

    I will try to investigate this week!

  21. luacmartins commented on Aug 19, 2022

    @luacmartins
    Contributor

    @kbecciv is this issue still reproducible?

  22. kbecciv commented on Aug 19, 2022

    @kbecciv
    Author

    Unable to reproduce it with build 1.1.88.14
    Screenshot_20220819-134840_New Expensify

  23. luacmartins commented on Aug 19, 2022

    @luacmartins
    Contributor

    Thanks for confirming! I think this was fixed here. Not really sure how though.

    Closing this issue. Please reopen if you see this happening again.

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