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Chat - When sending a message to a new user, it is repeated and remains in the compose box #11526

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Description

@kbecciv

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Action Performed:

  1. Open the App
  2. Log in any account
  3. Click New chat
  4. Open conversation with new user
  5. Send message this new user.

Expected Result:

Compose box must be empty after sending a message to a new user

Actual Result:

When sending a message to a new user, it is repeated and remains in the compose box

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Web
  • iOS
  • Android
  • Desktop App
  • Mobile Web

Version Number: 1.2.11.0

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers): any

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5759178_Recording__1443.mp4
Bug5759178_compose_box_1.10.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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Activity

  1. OSBotify commented on Oct 2, 2022

    @OSBotify
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  2. melvin-bot commented on Oct 2, 2022

    @melvin-bot

    Triggered auto assignment to @srikarparsi (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

  3. melvin-bot commented on Oct 4, 2022

    @melvin-bot

    ⚠️ Looks like this issue was linked to a possible regression on PRODUCTION here

    If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.

    If a production regression has occurred a Root Cause Analysis is required. Please follow the instructions here.

    If a regression has occurred and you are the assigned CM follow the instructions here.

    If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.

  4. AndrewGable commented on Oct 4, 2022

    @AndrewGable
    Contributor

    Removing deploy blocker because fire room was created.

  5. mallenexpensify commented on Oct 4, 2022

    @mallenexpensify
    Contributor

    @AndrewGable , it appears we have multiple 'message stays in compose box' GH issues. was this one fixed? What's fireroom you mentioned above?

  6. melvin-bot commented on Oct 5, 2022

    @melvin-bot
  7. AndrewGable commented on Oct 5, 2022

    @AndrewGable
    Contributor
  8. mallenexpensify commented on Oct 6, 2022

    @mallenexpensify
    Contributor

    Dropped this into the #fireroom

    This issue of text disappearing when typing after sending a chat is still happening to me on staging Version 1.2.12-0 . Is it supposed to be fixed with #11552 and #11526 ?

    2022-10-06_08-03-35.mp4
  9. mallenexpensify commented on Oct 6, 2022

    @mallenexpensify
    Contributor

    ^ nvm, separate, and equally annoying bug, #11490

  10. mallenexpensify commented on Oct 6, 2022

    @mallenexpensify
    Contributor

    @youssef-lr since you're assigned to this issue, can you please do an RCA? The template is here. If you know the offending PR that caused the bug, the employee or C+ who worked on that PR should do the regression. Reopening til the RCA is done.

    I've added the high-level deets to the RCA Sheet

  11. youssef-lr commented on Oct 7, 2022

    @youssef-lr
    Contributor

    Server-side fix has been deployed to staging and I can confirm I can longer reproduce this.

  12. mvtglobally commented on Oct 11, 2022

    @mvtglobally

    Issue not reproducible during KI retests. (First week)

  13. mvtglobally commented on Oct 18, 2022

    @mvtglobally

    Issue not reproducible during KI retests. (Second week)

  14. youssef-lr commented on Oct 18, 2022

    @youssef-lr
    Contributor

    This has been fixed. Closing!

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