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[HOLD for payment 2023-02-01] [Hold #13501] Connect Bank Account - Endless loading is shown when navigate to Connect Bank Account #13166
Description
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Action Performed:
- Launch the app
- Log in with your testing account
- Navigate to Setting - Workspace - Workspaces
- Create an OPEN bank account (this state means the bank account is ready for reimbursement):
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Add Bank Account (On new dot enable Settings > Preferences > Use Secure staging server to hit our staging secure sandbox):
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Click "Log into your bank"
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Plaid modal - Choose Wells Fargo (use Bank of America if Wells Fargo is not available)
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Plaid modal - User Id: user_good
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Plaid modal - Password: pass_good
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Plaid modal - Submit
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Plaid modal - If they request a verification code via mobile sms, enter: credential_good when required
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Choose an account: Plaid Saving11122XXXXXX111
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Save & Continue
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Company Information (Enter anything unless specified):
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Legal Business Name: Alberta Bobbeth Charleson
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Company website: Enter any valid formatted website
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Tax ID number: 123456789
(any nine digits)must be 123456789 -
Industry classification code: 123456 (any six digits)
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Confirm company is not on list of restricted businesses
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Requestor Information (Enter anything unless specified)
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First name: Alberta
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Second name: Charleson
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Toggle confirmation you are authorized to use company bank account
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Save & Continue (Note: You will receive an error asking to "Please verify you name and date of birth". Hit "Save & Continue" again without changing any inputs.)
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Onfido (skipped)
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Beneficial Owners
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Toggle terms and conditions
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Toggle confirmation that the information provided is true and accurate
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Expected Result:
You should see the message "You're all set!" under Connect Bank Account Page
Actual Result:
Once the modal closes, you're back at New Dot with an infinite loading spinner.
Workaround:
Can the user still use Expensify without this being fixed? Have you informed them of the workaround?
Platform:
Where is this issue occurring?
- Web
- iOS
- Android
- Desktop App
- Mobile Web
Version Number: v1.2.33-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:
Activity
melvin-bot commentedon Nov 29, 2022
Triggered auto assignment to @laurenreidexpensify (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.JmillsExpensify commentedon Nov 29, 2022
Please see #12670 for more commentary.
JmillsExpensify commentedon Nov 29, 2022
@ctkochan22 I went ahead and proactively assigned you.
Luke9389 commentedon Nov 30, 2022
Making a quick correction on the description, the TaxID has to be 123456789.
Context: https://expensify.slack.com/archives/C03TQ48KC/p1669423123408509
JmillsExpensify commentedon Nov 30, 2022
Thank you! 🙌🏼 Also @Luke9389 apologies if you were taking this one instead. That part is up to ya'll!
ctkochan22 commentedon Nov 30, 2022
@JmillsExpensify Having a small family emergency that I mentioned earlier this week, so I'm not sure if I can get to this this week. But happy to take it
nkuoch commentedon Nov 30, 2022
Stealing it from you then @ctkochan22 :)
27 remaining items
melvin-bot commentedon Jan 30, 2023
Triggered auto assignment to @Christinadobrzyn (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.melvin-bot commentedon Jan 30, 2023
laurenreidexpensify commentedon Jan 30, 2023
@Christinadobrzyn can you handle the payment for C+ review from Santhosh + regression test pls, am still OOO thanks
Santhosh-Sellavel commentedon Jan 30, 2023
There is no amount due, I just did some initial review post that I didn't continue the review due to my unavailability & also this would need internal engineers to test this one so no other C plus was assigned here, thanks!
Christinadobrzyn commentedon Jan 31, 2023
Catching up, as Santosh mentioned, it looks like internal eng/QA were the only ones working on this so I don't see any external payment. @nkuoch can you let me know if that's incorrect? I'll work on the regression test.
nkuoch commentedon Jan 31, 2023
Correct
Christinadobrzyn commentedon Feb 1, 2023
Regression test buddy check - https://expensify.slack.com/archives/C01SKUP7QR0/p1675215255219549
Christinadobrzyn commentedon Feb 2, 2023