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Android- VBA- User stucked on One Moment page after saved personal information #14875
Description
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Issue found when executing PR #14850
Action Performed:
- Launch the app
- Log in with new expensifail account
- Enable the staging server under Preferences
- Create Workspace
- Go to Connect bank account
- Connect bank manually
- Select “Manually enter account details” and enter Routing number 011401533 and Account number 1111222233331111
- Company Info - enter Alberta Bobbeth Charleson
- Personal Info - use Alberta Bobbeth Charleson. For last 4 SSN use 3333.
- Tap Save and Continue
Expected Result:
User able to proceed to Beneficiary page
Actual Result:
User stucked on One Moment page after saved personal information
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android / native
- Android / Chrome
- iOS / native
- iOS / Safari
- MacOS / Chrome / Safari
- MacOS / Desktop
Version Number: 1.2.65.2
Reproducible in staging?: Yes
Reproducible in production?: n/a
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation
14850.Android.mp4
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~010d881d2f4d442f3a
- Upwork Job ID: 1632841796602429440
- Last Price Increase: 2023-03-06
Activity
MelvinBot commentedon Feb 6, 2023
Triggered auto assignment to @johncschuster (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.MelvinBot commentedon Feb 6, 2023
Bug0 Triage Checklist (Main S/O)
Platformsin OP are ✅)johncschuster commentedon Feb 8, 2023
@kbecciv, I'm trying to follow your repro steps, but I need more details to fill out the
Company InfoandPersonal Infosections in steps 8 and 9, respectively. Can you provide the other details I'll need to enter so I can reproduce the behavior?kbecciv commentedon Feb 9, 2023
@johncschuster This issue only reproduced in Android app.
For Pending state withdrawal account credentials:
Click on ""Manually enter account details""
Routing Number: 011401533
Account Number: 1111222233331111
Company: Alberta Bobbeth Charleson
Tax ID: 123456789
First Name: Alberta
Last Name: Charleson
(put anything in the other fields, but don't add any beneficial owner, not even yourself)"
johncschuster commentedon Feb 9, 2023
Thanks, @kbecciv! I'll try those details in a little while!
MelvinBot commentedon Feb 14, 2023
@johncschuster Huh... This is 4 days overdue. Who can take care of this?
MelvinBot commentedon Feb 16, 2023
@johncschuster 6 days overdue. This is scarier than being forced to listen to Vogon poetry!
johncschuster commentedon Feb 16, 2023
testing on 1.2.72-1 since Staging seemed to have mysteriously vanished from 1.2.65.2.
Can confirm the same behavior on 1.2.72-1
(Don't bother with my video – it doesn't contain the behavior because of how long it took to repro)
screenRecording-16-1-2023-15-29.mp4
29 remaining items
MelvinBot commentedon Mar 6, 2023
@johncschuster @marcochavezf @rushatgabhane this issue is now 4 weeks old and preventing us from maintaining WAQ. This should now be your highest priority. Please post below what your plan is to get a PR in review ASAP. Thanks!
marcochavezf commentedon Mar 6, 2023
@kbecciv could you try to reproduce it again? Probably since it was created and from my last test this was fixed.
johncschuster commentedon Mar 9, 2023
@kbecciv bump^^
johncschuster commentedon Mar 13, 2023
@kbecciv, can you try reproducing this behavior again? We believe it should be fixed, but would love for you to confirm it.
kbecciv commentedon Mar 13, 2023
@johncschuster Checking, will update you shortly
kbecciv commentedon Mar 13, 2023
Issue is not reproduced on build 1.2.83.1
Screen_Recording_20230313_174231_New.Expensify.mp4
marcochavezf commentedon Mar 16, 2023
Thanks @kbecciv! I'm going to close this issue out