[HOLD for payment 2023-08-02] [$1000] IOS - Long Pressing on Attachment in chat history in Safari opens the native image menu

@parasharrajat

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Action Performed:

Open any chat on Safari iOS.
Send a few image attachments.
Long Press any of the sent attachments in chat history.

Expected Result:

Native image menu should be blocked as we have a custom menu.

Actual Result:

Safari opens a native menu over the image which interfere with the custom context menu.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

Version Number: 1.3.28-3

Reproducible in staging?:

Reproducible in production?:

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Screen.Recording.2023-06-16.at.1.54.15.PM.mov

RPReplay_Final1687460312.MP4

Expensify/Expensify Issue URL:

Issue reported by: @parasharrajat

Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1686903910528619

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Upwork Job URL: https://www.upwork.com/jobs/~012b0bba0a353f1098
Upwork Job ID: 1672040116386263040
Last Price Increase: 2023-06-23

@NicMendonca

Triggered auto assignment to @NicMendonca (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

Bug0 Triage Checklist (Main S/O)

This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
This bug is not a duplicate report (check E/App issues and #expensify-bugs)
- If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
This bug is reproducible using the reproduction steps in the OP. S/O
- If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
- If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
This issue is filled out as thoroughly and clearly as possible
- Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

Proposal

Please re-state the problem that we are trying to solve in this issue.

Long pressing on attachment in chat history in iOS safari shows the default image menu

What is the root cause of that problem?

This is the default behavior of img elements in iOS safari browser. We didn't disable it yet.

What changes do you think we should make in order to solve the problem?

We have CSS styles for img elements here

App/src/styles/styles.js

Lines 132 to 136 in 2669f79

    
           img: { 
        
               borderColor: themeColors.border, 
        
               borderRadius: variables.componentBorderRadiusNormal, 
        
               borderWidth: 1, 
        
           },

Add the following CSS

            '-webkit-touch-callout': 'none',

This works as expected

Result

21344_mac_chrome.mp4

What alternative solutions did you explore? (Optional)

Job added to Upwork: https://www.upwork.com/jobs/~012b0bba0a353f1098

@NicMendonca

Current assignee @NicMendonca is eligible for the External assigner, not assigning anyone new.

@rushatgabhane

Triggered auto assignment to Contributor-plus team member for initial proposal review - @rushatgabhane (External)

Proposal

Please re-state the problem that we are trying to solve in this issue.

The long-press behavior on images on iOS safari shows a contextual menu.

What is the root cause of that problem?

In Safari, the long-press behavior on images specifically triggers a contextual menu rather than the standard context menu by default.

What changes do you think we should make in order to solve the problem?

There is a workaround you can try to prevent the contextual menu from appearing. It involves adding the CSS property -webkit-touch-callout: none to the image element. By setting -webkit-touch-callout: none on the image element, you can attempt to prevent the contextual menu from appearing when the user long-presses on the image.

-webkit-touch-callout: none;

To solve this issue, insert this CSS property to webViewStyles.tagStyles.img style here.

App/src/styles/styles.js

Lines 132 to 136 in a777544

    
           img: { 
        
               borderColor: themeColors.border, 
        
               borderRadius: variables.componentBorderRadiusNormal, 
        
               borderWidth: 1, 
        
           },

What alternative solutions did you explore? (Optional)

None.

Reviewing label has been removed, please complete the "BugZero Checklist".

@rushatgabhane

The solution for this issue has been 🚀 deployed to production 🚀 in version 1.3.45-7 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

fix: disable the default callout in ios safari #22216

If no regressions arise, payment will be issued on 2023-08-02. 🎊

After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

External issue reporter
Contributor that fixed the issue
Contributor+ that helped on the issue and/or PR

For reference, here are some details about the assignees on this issue:

@rushatgabhane does not require payment (Eligable for Manual Requests)
@s-alves10 requires payment

As a reminder, here are the bonuses/penalties that should be applied for any External issue:

Merged PR within 3 business days of assignment - 50% bonus
Merged PR more than 9 business days after assignment - 50% penalty

@rushatgabhane

BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

[@rushatgabhane] The PR that introduced the bug has been identified. Link to the PR:
[@rushatgabhane] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
[@rushatgabhane] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
[@rushatgabhane] Determine if we should create a regression test for this bug.
[@rushatgabhane] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
[@NicMendonca] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:

Reporting payment requested.

The PR that introduced the bug has been identified. Link to the PR: This bug existed ever since we have long press for attachments. Will have to go years back. So we can leave this.
The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment: N.A.
A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion: N.A.
Determine if we should create a regression test for this bug. No. Won't happen again
If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again - No

Created a manual request - https://staging.new.expensify.com/r/3188378132507359

@parasharrajat

Reporter: @parasharrajat $250
Contributor: @s-alves10 $1000
C+: @rushatgabhane $1000

@rushatgabhane thanks for getting that BZ checklist done so quick! 🎉

@parasharrajat

Reviewed details for @parasharrajat. These details are accurate based on summary from Business Reviewer and are now approved for payment in NewDot.

@s-alves10 has been paid via upwork ✅

all set here!

@rushatgabhane

Reviewed details for @rushatgabhane. These details are accurate based on summary from Business Reviewer and are now approved for payment in NewDot.

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[HOLD for payment 2023-08-02] [$1000] IOS - Long Pressing on Attachment in chat history in Safari opens the native image menu #21344

Action Performed:

Expected Result:

Actual Result:

Workaround:

Platforms:

Bug0 Triage Checklist (Main S/O)

Proposal

Please re-state the problem that we are trying to solve in this issue.

What is the root cause of that problem?

What changes do you think we should make in order to solve the problem?

What alternative solutions did you explore? (Optional)

Proposal

Please re-state the problem that we are trying to solve in this issue.

What is the root cause of that problem?

What changes do you think we should make in order to solve the problem?

What alternative solutions did you explore? (Optional)

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	img: {
	borderColor: themeColors.border,
	borderRadius: variables.componentBorderRadiusNormal,
	borderWidth: 1,
	},

[HOLD for payment 2023-08-02] [$1000] IOS - Long Pressing on Attachment in chat history in Safari opens the native image menu #21344

Description

Action Performed:

Expected Result:

Actual Result:

Workaround:

Platforms:

Activity

melvin-bot commented on Jun 22, 2023

melvin-bot commented on Jun 22, 2023

Bug0 Triage Checklist (Main S/O)

dummy-1111 commented on Jun 22, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue.

What is the root cause of that problem?

What changes do you think we should make in order to solve the problem?

What alternative solutions did you explore? (Optional)

melvin-bot commented on Jun 23, 2023

melvin-bot commented on Jun 23, 2023

melvin-bot commented on Jun 23, 2023

pauldriggers911 commented on Jun 23, 2023

Proposal

Please re-state the problem that we are trying to solve in this issue.

What is the root cause of that problem?

What changes do you think we should make in order to solve the problem?

What alternative solutions did you explore? (Optional)

77 remaining items

melvin-bot commented on Jul 26, 2023

melvin-bot commented on Jul 26, 2023

melvin-bot commented on Jul 26, 2023

parasharrajat commented on Aug 1, 2023

rushatgabhane commented on Aug 2, 2023

rushatgabhane commented on Aug 2, 2023

NicMendonca commented on Aug 2, 2023

JmillsExpensify commented on Aug 3, 2023

NicMendonca commented on Aug 3, 2023

NicMendonca commented on Aug 3, 2023

JmillsExpensify commented on Aug 4, 2023

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