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[HOLD for payment 2023-11-29] [$1000] Removed reactions on offline mode re appear on the receiver account and there is no way to remove them #23679

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Description

@kavimuru

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Action Performed:

  1. Open two new accounts on ND
  2. Start a chat with each other
  3. Go offline (disconnecting from the device required)
  4. React with 👍 on account A to the last message posted
  5. React with 👍 on account B to the last message
  6. Remove both the reactions from account A and account B
  7. Go online

Expected Result:

There should be no reaction on the last message

Actual Result:

Account B shows the 👍 reaction on the last message sent, it says that account A reacted on it, but when opening account A the reaction is not there.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.46-1
Reproducible in staging?: y
Reproducible in production?: y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

2023-07-25.09.56.43.mp4
Recording.1361.mp4

Expensify/Expensify Issue URL:
Issue reported by: @Nathan-Mulugeta
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1690268434954109

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~015cd66a26c22a758e
  • Upwork Job ID: 1694287577039745024
  • Last Price Increase: 2023-11-08
  • Automatic offers:
    • aimane-chnaif | Reviewer | 27582689
    • barros001 | Contributor | 27582692
    • nathan-mulugeta | Reporter | 27582695

Activity

  1. added
    BugSomething is broken. Auto assigns a BugZero manager.
    on Jul 26, 2023
  2. melvin-bot commented on Jul 26, 2023

    @melvin-bot

    Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

  3. melvin-bot commented on Jul 26, 2023

    @melvin-bot

    Bug0 Triage Checklist (Main S/O)

    • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
    • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
      • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
    • This bug is reproducible using the reproduction steps in the OP. S/O
      • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
      • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
    • This issue is filled out as thoroughly and clearly as possible
      • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
    • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync
  4. StevenKKC commented on Jul 26, 2023

    @StevenKKC
    Contributor

    Dupe of #23388

  5. melvin-bot commented on Jul 31, 2023

    @melvin-bot

    @mallenexpensify Eep! 4 days overdue now. Issues have feelings too...

  6. mallenexpensify commented on Jul 31, 2023

    @mallenexpensify
    Contributor

    Was able to reproduce, I fully turned off my wifi when doing so. For the user that is still showing as having sent the 👍, they can click the 👍 emoji twice to remove it (if that matters).

  7. melvin-bot commented on Aug 4, 2023

    @melvin-bot

    @mallenexpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

  8. melvin-bot commented on Aug 8, 2023

    @melvin-bot

    @mallenexpensify Still overdue 6 days?! Let's take care of this!

  9. melvin-bot commented on Aug 9, 2023

    @melvin-bot

    @mallenexpensify this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

  10. melvin-bot commented on Aug 10, 2023

    @melvin-bot

    @mallenexpensify 8 days overdue is a lot. Should this be a Weekly issue? If so, feel free to change it!

  11. 101 remaining items

  12. added
    Awaiting PaymentAuto-added when associated PR is deployed to production
    and removed on Nov 22, 2023
  13. changed the title [-][$1000] Removed reactions on offline mode re appear on the receiver account and there is no way to remove them[/-] [+][HOLD for payment 2023-11-29] [$1000] Removed reactions on offline mode re appear on the receiver account and there is no way to remove them[/+] on Nov 22, 2023
  14. melvin-bot commented on Nov 22, 2023

    @melvin-bot

    Reviewing label has been removed, please complete the "BugZero Checklist".

  15. melvin-bot commented on Nov 22, 2023

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.1-13 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2023-11-29. 🎊

    After the hold period is over and BZ checklist items are completed, please complete any of the applicable payments for this issue, and check them off once done.

    • External issue reporter
    • Contributor that fixed the issue
    • Contributor+ that helped on the issue and/or PR

    For reference, here are some details about the assignees on this issue:

  16. melvin-bot commented on Nov 22, 2023

    @melvin-bot

    BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

    • [@aimane-chnaif] The PR that introduced the bug has been identified. Link to the PR:
    • [@aimane-chnaif] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
    • [@aimane-chnaif] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
    • [@aimane-chnaif] Determine if we should create a regression test for this bug.
    • [@aimane-chnaif] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
    • [@mallenexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:
  17. mallenexpensify commented on Nov 28, 2023

    @mallenexpensify
    Contributor

    @aimane-chnaif can you please complete the checklist above? Thx

  18. aimane-chnaif commented on Nov 29, 2023

    @aimane-chnaif
    Contributor

    I think this bug existed for long time. Not able to find offending PR.

    Regression Test Proposal

    1. Open two new accounts on ND
    2. Start a chat with each other
    3. Go offline on both devices
    4. React with 👍 on account A to the last message posted
    5. React with 👍 on account B to the last message
    6. Remove both the reactions from both devices
    7. Go online on both devices
    8. Verify that reactions are finally removed on both devices
  19. mallenexpensify commented on Nov 29, 2023

    @mallenexpensify
    Contributor

    Bug reporter: @Nathan-Mulugeta paid $250 via Upwork (report was from wayyyyyy back)
    Contributor: @barros001 paid $1000 via Upwork
    Contributor+: @aimane-chnaif paid $1000 via Upwork

    Thanks @aimane-chnaif I agree with

    I think this bug existed for long time. Not able to find offending PR.

    Created the testrail update GH
    https://github.com/Expensify/Expensify/issues/340437

  20. nyomanjyotisa commented on Sep 21, 2026

    @nyomanjyotisa
    Member

    The shared Pusher promise chain introduced in #31144 lacked rejection recovery, causing #100174: one failed apply prevented subsequent Pusher updates from running for the rest of the session. Fixed in #100594 with chain recovery and watermark continuity protection.

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