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[$500] Desktop - Nontification - No notifications when app has Closed via Quit #32693

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Description

@lanitochka17

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Version Number: 1.4.9-2
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Issue found when executing PR #32180

Action Performed:

  1. Login to New Expensify and make sure notifications are enabled
  2. Quit the app
  3. Send messages from another device

Expected Result:

Notifications are received while the app is launched or not currently active (like the iOS app)

Actual Result:

Notifications are not working unless the app is open on the Mac

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6304789_1701972899643.Recording__537.mp4

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Activity

  1. added
    ExternalAdded to denote the issue can be worked on by a contributor
    BugSomething is broken. Auto assigns a BugZero manager.
    on Dec 7, 2023
  2. melvin-bot commented on Dec 7, 2023

    @melvin-bot

    Triggered auto assignment to @zanyrenney (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

  3. changed the title [-]Desktop - Nontification - No notifications when app has Closed via Quit[/-] [+][$500] Desktop - Nontification - No notifications when app has Closed via Quit[/+] on Dec 7, 2023
  4. melvin-bot commented on Dec 7, 2023

    @melvin-bot
  5. melvin-bot commented on Dec 7, 2023

    @melvin-bot

    Bug0 Triage Checklist (Main S/O)

    • This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
    • This bug is not a duplicate report (check E/App issues and #expensify-bugs)
      • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
    • This bug is reproducible using the reproduction steps in the OP. S/O
      • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
      • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
    • This issue is filled out as thoroughly and clearly as possible
      • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
    • I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync
  6. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Dec 7, 2023
  7. melvin-bot commented on Dec 7, 2023

    @melvin-bot

    Triggered auto assignment to Contributor-plus team member for initial proposal review - @mananjadhav (External)

  8. tienifr commented on Dec 7, 2023

    @tienifr
    Contributor

    No app on PC can receive notifications once it is completely closed/quit. This is already the behavior on production.

  9. melvin-bot commented on Dec 11, 2023

    @melvin-bot

    @mananjadhav, @zanyrenney Whoops! This issue is 2 days overdue. Let's get this updated quick!

  10. mananjadhav commented on Dec 12, 2023

    @mananjadhav
    Collaborator

    I don't think this is an issue! @lanitochka17 did we have any instance that was working earlier?

  11. melvin-bot commented on Dec 14, 2023

    @melvin-bot

    📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

  12. zanyrenney commented on Dec 14, 2023

    @zanyrenney
    Contributor

    I agree, this doesn't seem like this is occuring.

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BugSomething is broken. Auto assigns a BugZero manager.DailyKSv2ExternalAdded to denote the issue can be worked on by a contributorHelp WantedApply this label when an issue is open to proposals by contributors

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