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[HOLD App#35519] Android - Bank account - App crashes after filling out personal info offline killing app&go online #35974

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@kbecciv

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Version Number: 1.4.37.0
Reproducible in staging?: y
Reproducible in production?: cannot verify in production
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

  1. Open the app and log in
  2. Create a workspace if there is no one
  3. Navigate to the workspace settings > Bank account
  4. Tap Continue online with Plaid
  5. Select the bank, e.g. Regions
  6. Continue with the Plaid flow
  7. Select the savings 1111 account in the drop-down and continue
  8. Enter the company information and tap "Continue"
  9. On the "Personal information" disable the internet connection
  10. Fill out the personal information form
  11. Kill the app and open it again
  12. Return online and tap "Save and continue"

Expected Result:

User is able to proceed to the next screen

Actual Result:

The app crashes

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6369894_1707258800680.video_2024-02-06_17-25-45.mp4

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Activity

  1. github-actions commented on Feb 6, 2024

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  2. melvin-bot commented on Feb 6, 2024

    @melvin-bot

    Triggered auto assignment to @marcaaron (Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  3. kbecciv commented on Feb 6, 2024

    @kbecciv
    Author

    We think that this bug might be related #wave6-collect-submitters
    CC @greg-schroeder

  4. marcaaron commented on Feb 7, 2024

    @marcaaron
    Contributor

    This feels like a non-blocker to me and is likely happening on production already.

  5. added and removed
    DeployBlockerCashThis issue or pull request should block deployment
    on Feb 7, 2024
  6. removed their assignment
    on Feb 7, 2024
  7. added
    BugSomething is broken. Auto assigns a BugZero manager.
    on Feb 7, 2024
  8. melvin-bot commented on Feb 7, 2024

    @melvin-bot

    Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

  9. 3 remaining items

  10. melvin-bot commented on Feb 13, 2024

    @melvin-bot

    @trjExpensify Eep! 4 days overdue now. Issues have feelings too...

  11. trjExpensify commented on Feb 14, 2024

    @trjExpensify
    Contributor

    Reached out to @gedu for his input.

  12. gedu commented on Feb 15, 2024

    @gedu
    Contributor

    Hey, this bug maybe is not valid anymore, given that the flow changed.
    I give a try with the new flow and you can't move forward without internet, if you reach the confirmation page, then go offline, kill the app and open it again, all keeps working. I would double check if still happens or close this issue @trjExpensify

  13. mkhutornyi commented on Feb 15, 2024

    @mkhutornyi
    Contributor

    This is dupe of #35519
    Crash happens only on release build, which came from enabling proguard

  14. changed the title [-]Android - Bank account - App crashes after filling out personal info offline killing app&go online[/-] [+][HOLD App#35519] Android - Bank account - App crashes after filling out personal info offline killing app&go online[/+] on Feb 15, 2024
  15. gedu commented on Feb 15, 2024

    @gedu
    Contributor

    This is how the new UI looks, so this and the #35519 has the old UI, I checked the new UI using dev build and was working ok.

    Screenshot 2024-02-15 at 17 27 30
  16. mkhutornyi commented on Feb 15, 2024

    @mkhutornyi
    Contributor

    @gedu please test production build, not dev build

  17. trjExpensify commented on Feb 19, 2024

    @trjExpensify
    Contributor

    This is a dupe of #35519, so let's consolidate there.

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