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[$500] Desktop - BA - An endless spinner appears when user connects BA with Plaid #36368

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Description

@lanitochka17

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Version Number: 1.4.40-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers): applausetester+021224dr03@applause.expensifail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

  1. Open Desktop App
  2. Log in with expensifail account
  3. Create workspace or go to existing one
  4. Go to WS settings > Bank Account
  5. Select "Connect online with Plaid"

Expected Result:

User can continue connecting BA with Plaid

Actual Result:

An endless spinner appears when user connects BA with Plaid

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6377167_1707768276545.Desktop-BA-Plaid-endless-spinner.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~013293255e0be91802
  • Upwork Job ID: 1757134957890064384
  • Last Price Increase: 2024-02-19

Activity

  1. added
    ExternalAdded to denote the issue can be worked on by a contributor
    BugSomething is broken. Auto assigns a BugZero manager.
    on Feb 12, 2024
  2. changed the title [-]Desktop - BA - An endless spinner appears when user connects BA with Plaid[/-] [+][$500] Desktop - BA - An endless spinner appears when user connects BA with Plaid[/+] on Feb 12, 2024
  3. melvin-bot commented on Feb 12, 2024

    @melvin-bot
  4. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Feb 12, 2024
  5. melvin-bot commented on Feb 12, 2024

    @melvin-bot

    Triggered auto assignment to Contributor-plus team member for initial proposal review - @hoangzinh (External)

  6. melvin-bot commented on Feb 12, 2024

    @melvin-bot

    Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

  7. johncschuster commented on Feb 15, 2024

    @johncschuster
    Contributor

    Does the issue persist in 1.4.40-1?

  8. hoangzinh commented on Feb 16, 2024

    @hoangzinh
    Contributor

    I couldn't reproduce in v1.4.42-1

    Screenshot 2024-02-16 at 08 40 27
  9. melvin-bot commented on Feb 19, 2024

    @melvin-bot

    @johncschuster, @hoangzinh Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

  10. melvin-bot commented on Feb 19, 2024

    @melvin-bot

    📣 It's been a week! Do we have any satisfactory proposals yet? Do we need to adjust the bounty for this issue? 💸

  11. johncschuster commented on Feb 21, 2024

    @johncschuster
    Contributor

    Thanks for giving that a try, @hoangzinh! In that case, let's go ahead and close this one.

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