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[$500] Web - Bank Account - Infinite loading on bank info page on connecting bank accounts #36479
Description
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Version Number: v1.4.41-2
Reproducible in staging?: y
Reproducible in production?: not able to check production
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4311330&group_by=cases:section_id&group_order=asc&group_id=283225
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:
Action Performed:
- Log in with expensifail account
- Click bottom right wrench settings icon
- Select any WS
- Select Bank account
- Select Connect with Plaid
- Go through the Plaid flow using either Chase, Regions or Wells Fargo bank
- User redirected to ND site
Expected Result:
No infinite loading display on bank info page. User able to connect BA
Actual Result:
Infinite loading on bank info page on connecting bank accounts
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Bug6378990_1707890543374.Recording__61.mp4
Bug6378990_1707890543370.Recording__66.mp4
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~015f35a009ac3da6d6
- Upwork Job ID: 1757770983720157184
- Last Price Increase: 2024-02-14
- Automatic offers:
- akinwale | Contributor | 0
Activity
github-actions commentedon Feb 14, 2024
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
[-]Bank Account - Infinite loading on bank info page on connecting bank accounts[/-][+]Web - Bank Account - Infinite loading on bank info page on connecting bank accounts[/+]melvin-bot commentedon Feb 14, 2024
Triggered auto assignment to @youssef-lr (
Engineering), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.kbecciv commentedon Feb 14, 2024
We think that this bug might be related #wave6-collect-submitters
CC @greg-schroeder
Beamanator commentedon Feb 14, 2024
Noted in slack - https://expensify.slack.com/archives/C01GTK53T8Q/p1707919815149159?thread_ts=1707829954.739589&cid=C01GTK53T8Q
[-]Web - Bank Account - Infinite loading on bank info page on connecting bank accounts[/-][+][$500] Web - Bank Account - Infinite loading on bank info page on connecting bank accounts[/+]melvin-bot commentedon Feb 14, 2024
Job added to Upwork: https://www.upwork.com/jobs/~015f35a009ac3da6d6
9 remaining items
Swor71 commentedon Feb 14, 2024
hey, I'm Marcin from Callstack - expert contributor group - I'd like to work on this issue
sorry for late comment on this one but yes, I am looking into this at the moment
mountiny commentedon Feb 14, 2024
Might be related to backend PR potentially https://github.com/Expensify/Web-Expensify/pull/40691
Stacktrace from Marcin:
Swor71 commentedon Feb 14, 2024
this is the onyx update received from the server:
mountiny commentedon Feb 14, 2024
Ok yes the onyx data is not correct format
mountiny commentedon Feb 14, 2024
Using production API
This is a backednd blocker
mountiny commentedon Feb 14, 2024
Created a backend fix for this https://github.com/Expensify/Web-Expensify/pull/40897
melvin-bot commentedon Feb 14, 2024
Current assignee @akinwale is eligible for the Internal assigner, not assigning anyone new.
mountiny commentedon Feb 15, 2024
Fixed