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[$500] Hold Request - Submitting report with expenses that on hold returns unexpected error #37017
Description
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Found when validating PR : #33897
Version Number: 1.4.43-6
Reproducible in staging?: Y
Reproducible in production?: N
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause-Internal Team
Slack conversation:
Action Performed:
Precondition: create a workspace, and invite an employee and approver
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Log in as an employee
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Navigate to a workspace chat
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Create a manual request
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Navigate to the expense detail page
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Click on 3 dots > Hold request
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Enter a reason and click on Hold request
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Return to the expense report and submit the report
Expected Result:
The report is submitted and the system message is displayed
Actual Result:
The error message "Unexpected error, please try again later" is shown. After refreshing the page, the system message that the report was submitted is displayed.
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Bug6386873_1708521501608.Recording__223.mp4
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~01ff1a69fd67e7b5ae
- Upwork Job ID: 1760296204787605504
- Last Price Increase: 2024-02-21
Activity
[-]Hold Request - Submitting report with expenses that on hold returns unexpected error[/-][+][$500] Hold Request - Submitting report with expenses that on hold returns unexpected error[/+]melvin-bot commentedon Feb 21, 2024
Job added to Upwork: https://www.upwork.com/jobs/~01ff1a69fd67e7b5ae
melvin-bot commentedon Feb 21, 2024
Triggered auto assignment to Contributor-plus team member for initial proposal review - @allroundexperts (
External)melvin-bot commentedon Feb 21, 2024
Triggered auto assignment to @mallenexpensify (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.github-actions commentedon Feb 21, 2024
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
36 remaining items
mallenexpensify commentedon Apr 23, 2024
Bobby Bottles, is there a link for
Partial Pay/Approve?robertjchen commentedon May 1, 2024
yep! https://github.com/Expensify/Expensify/issues/378314
Seeing that it has gone out, let's retest this and see if it's still happening 👍
mvtglobally commentedon May 13, 2024
Issue not reproducible during KI retests. (First week)
mallenexpensify commentedon May 15, 2024
Tried to repro but not seeing HOLD option in upper tight when I click the three stacked dots
mvtglobally commentedon May 22, 2024
Issue not reproducible during KI retests. (Second week)
mallenexpensify commentedon May 23, 2024
@allroundexperts can you reproduce? If so, can you provide some deets, especially regarding how to put an expense on hold? If you're unable to repro, I'll close. Thx
allroundexperts commentedon May 26, 2024
I do see the hold option. Make sure that you have multiple manual requests in a IOU report and then open any of the request. Clicking on the
three dotsin the header does show up the hold option. However, after pressing it and trying to submit the report, I can not reproduce the error mentioned in the issue description.allroundexperts commentedon May 26, 2024
Ref:
Screen.Recording.2024-05-27.at.1.10.59.AM.mov
mallenexpensify commentedon May 29, 2024
Thanks @allroundexperts , following your steps I was able to use
Hold. Was also unable to reproduce, so closing.