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[HOLD for payment 2024-04-25] [HOLD for payment 2024-04-15] [HOLD for payment 2024-04-09] Scan - Camera is seen as black screen and error occurs after tap capture icon #39285
Description
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Version Number: 1.4.58-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Issue reported by: Applause - Internal Team
Issue found when executing PR #37817
Action Performed:
Prerequisite: Reset permission of the app
- Go to FAB > Request Money > Scan
- Verify that the camera request permission prompt doesn't appear
- Click on the Continue button or capture icon
- Verify that the camera request permission prompt appears
- Accept the permission
- Tap "Manual" tab
- Close the app
- Open the app
- Go to FAB > Request Money
- Tap Scan tab and verify the screen is black
- Tap Capture icon
Expected Result:
Camera is seen correctly and user can capture photos
Actual Result:
Camera is seen as black screen and error occurs after tap Capture icon
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Activity
melvin-bot commentedon Mar 29, 2024
Triggered auto assignment to @deetergp (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.melvin-bot commentedon Mar 29, 2024
Triggered auto assignment to @greg-schroeder (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.github-actions commentedon Mar 29, 2024
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
deetergp commentedon Mar 29, 2024
I suspect this PR is what introduced the regression #37483
mountiny commentedon Mar 29, 2024
@deetergp can you create a revert PR? This seems like something we cannot CP fix for
33 remaining items
[-][HOLD for payment 2024-04-09] Scan - Camera is seen as black screen and error occurs after tap capture icon[/-][+][HOLD for payment 2024-04-15] [HOLD for payment 2024-04-09] Scan - Camera is seen as black screen and error occurs after tap capture icon[/+]melvin-bot commentedon Apr 8, 2024
The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.60-13 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2024-04-15. 🎊
melvin-bot commentedon Apr 8, 2024
BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:
chrispader commentedon Apr 8, 2024
This issue got fixed in #39854
Julesssss commentedon Apr 10, 2024
Fix merged, handling C_ payment in the original issue: #38796
melvin-bot commentedon Apr 11, 2024
If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.
If a regression has occurred and you are the assigned CM follow the instructions here.
If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.
[-][HOLD for payment 2024-04-15] [HOLD for payment 2024-04-09] Scan - Camera is seen as black screen and error occurs after tap capture icon[/-][+][HOLD for payment 2024-04-25] [HOLD for payment 2024-04-15] [HOLD for payment 2024-04-09] Scan - Camera is seen as black screen and error occurs after tap capture icon[/+]melvin-bot commentedon Apr 18, 2024
The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.62-17 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2024-04-25. 🎊
melvin-bot commentedon Apr 18, 2024
BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed: