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[$250] IOU - Upload receipt with PDF file showing error #39967
Description
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Version Number: v1.4.61-5
Reproducible in staging?: Y
Reproducible in production?: N
Email or phone of affected tester (no customers): nhut.nguyenminh.it+2@gmail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team
Action Performed:
- Open the app
- Go to any conversation and have a owed message
- Tap on the detail
- Create new request money
- Tap on it
- Tap on upload file
- Choose a PDF
Expected Result:
Upload receipt with PDF file success
Actual Result:
Upload receipt with PDF file showing error
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Bug6437567_1712205935324.Reproduct_after_restart.mp4
Bug6437567_1712205935310.Screen_Recording_2024-04-04_at_11.15.55.mp4
Bug6437567_1712228124996!Invoice-06B4F79B-0002.pdf
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~014b85bb01634d9a91
- Upwork Job ID: 1777801709975195648
- Last Price Increase: 2024-04-09
Activity
melvin-bot commentedon Apr 9, 2024
Triggered auto assignment to @neil-marcellini (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.melvin-bot commentedon Apr 9, 2024
Triggered auto assignment to @mallenexpensify (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.github-actions commentedon Apr 9, 2024
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
izarutskaya commentedon Apr 9, 2024
I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.
izarutskaya commentedon Apr 9, 2024
We think this issue might be related to the #collect project.
izarutskaya commentedon Apr 9, 2024
Production
Recording.2365.mp4
melvin-bot commentedon Apr 9, 2024
Job added to Upwork: https://www.upwork.com/jobs/~014b85bb01634d9a91
[-]IOU - Upload receipt with PDF file showing error[/-][+][$250] IOU - Upload receipt with PDF file showing error[/+]mountiny commentedon Apr 9, 2024
Making this external to get more eyes onto it
melvin-bot commentedon Apr 9, 2024
Triggered auto assignment to Contributor-plus team member for initial proposal review - @parasharrajat (
External)neil-marcellini commentedon Apr 9, 2024
Just seeing this now 👀
neil-marcellini commentedon Apr 9, 2024
I'm not able to reproduce this problem on staging. @izarutskaya would you please provide the specific problematic PDF. I'm going to close the issue for now since it doesn't seem to be a general problem.
pdf.mov
mountiny commentedon Apr 9, 2024
it worked for me too now