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[HOLD for payment 2024-05-03] [HOLD for payment 2024-05-02] [$250] Chat - Black Video Preview Issue in Concierge Welcome Message #40907

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Description

@kbecciv

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!


Version Number: v1.4.65-2
Reproducible in staging?: y
Reproducible in production?: new feature
Issue found when executing PR: #39687
Issue reported by: Applause - Internal Team

Action Performed:

  1. Sign in with a new account and complete the onboarding flow.
  2. Navigate to the Expensify Concierge welcome message.
  3. Move to another chat and then return to the Concierge message.

Expected Result:

The black preview of the Concierge video should not be displayed. Instead, a live preview should be shown.

Actual Result:

A black preview of the Concierge video is shown in the Expensify Concierge welcome message.

Workaround:

n/a

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6460317_1713966547065.Screen_Recording_2024-04-24_at_6.35.11_AM.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~01f89966fcb2b8f2a8
  • Upwork Job ID: 1783161751164862464
  • Last Price Increase: 2024-04-24

Activity

  1. melvin-bot commented on Apr 24, 2024

    @melvin-bot

    Triggered auto assignment to @tgolen (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  2. github-actions commented on Apr 24, 2024

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  3. tgolen commented on Apr 24, 2024

    @tgolen
    Contributor

    @filip-solecki Is this caused by the PR #39687?

  4. mountiny commented on Apr 24, 2024

    @mountiny
    Contributor

    It seems like this is happening with any video preview, discussing in this thread

  5. added
    ExternalAdded to denote the issue can be worked on by a contributor
    on Apr 24, 2024
  6. changed the title [-]Chat - Black Video Preview Issue in Concierge Welcome Message[/-] [+][$250] Chat - Black Video Preview Issue in Concierge Welcome Message[/+] on Apr 24, 2024
  7. melvin-bot commented on Apr 24, 2024

    @melvin-bot
  8. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Apr 24, 2024
  9. melvin-bot commented on Apr 24, 2024

    @melvin-bot

    Triggered auto assignment to Contributor-plus team member for initial proposal review - @hoangzinh (External)

  10. 17 remaining items

  11. melvin-bot commented on Apr 25, 2024

    @melvin-bot

    Reviewing label has been removed, please complete the "BugZero Checklist".

  12. melvin-bot commented on Apr 25, 2024

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.65-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2024-05-02. 🎊

    For reference, here are some details about the assignees on this issue:

    • @hoangzinh requires payment (Needs manual offer from BZ)
  13. changed the title [-][HOLD for payment 2024-05-02] [$250] Chat - Black Video Preview Issue in Concierge Welcome Message[/-] [+][HOLD for payment 2024-05-03] [HOLD for payment 2024-05-02] [$250] Chat - Black Video Preview Issue in Concierge Welcome Message[/+] on Apr 26, 2024
  14. melvin-bot commented on Apr 26, 2024

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 1.4.66-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2024-05-03. 🎊

    For reference, here are some details about the assignees on this issue:

    • @hoangzinh requires payment (Needs manual offer from BZ)
  15. melvin-bot commented on May 3, 2024

    @melvin-bot

    Issue is ready for payment but no BZ is assigned. @muttmuure you are the lucky winner! Please verify the payment summary looks correct and complete the checklist. Thanks!

  16. melvin-bot commented on May 3, 2024

    @melvin-bot

    Payment Summary

    Upwork Job

    • ROLE: @hoangzinh paid $(AMOUNT) via Upwork (LINK)

    BugZero Checklist (@muttmuure)

    • I have verified the correct assignees and roles are listed above and updated the neccesary manual offers
    • I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants/1783161751164862464/hired)
    • I have paid out the Upwork contracts or cancelled the ones that are incorrect
    • I have verified the payment summary above is correct
  17. francoisl commented on May 3, 2024

    @francoisl
    Contributor

    This was handled and reviewed internally.

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