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[HOLD for payment 2024-08-13] [$500] Desktop - "Check for update" never actually shows option to update the Desktop app #44097

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Description

@lanitochka17

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Version Number: 1.4.86-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): emilio.utest@gmail.com
Issue reported by: Applause - Internal Team

Action Performed:

  1. Access the New Expensify Beta app
  2. Sign into a valid account
  3. Go to "New Expensify app" in the header > Check for Update > Wait for Update

Expected Result:

User expects the Desktop app to update and receive a message stating that the update is ready

Actual Result:

The user never receives an Update ready message and to update the user needs to access the build link from web

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6519521_1718896885781.Can_not_update_Desktop_app_.mp4

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Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~012dcff6435623d64e
  • Upwork Job ID: 1803850854977228837
  • Last Price Increase: 2024-06-28
  • Automatic offers:
    • dukenv0307 | Reviewer | 102945241
Issue OwnerCurrent Issue Owner: @mallenexpensify

Activity

  1. added
    DeployBlockerCashThis issue or pull request should block deployment
    DeployBlockerIndicates it should block deploying the API
    on Jun 20, 2024
  2. melvin-bot commented on Jun 20, 2024

    @melvin-bot

    Triggered auto assignment to @neil-marcellini (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  3. github-actions commented on Jun 20, 2024

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  4. lanitochka17 commented on Jun 20, 2024

    @lanitochka17
    Author

    @neil-marcellini FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

  5. neil-marcellini commented on Jun 20, 2024

    @neil-marcellini
    Contributor

    @lanitochka17 the description says that this is reproducible on staging and production, therefore it should not be a deploy blocker. Is that true? I'll try testing myself on prod but IDK if I'll be able to reproduce it in a timely manner.

  6. added
    ExternalAdded to denote the issue can be worked on by a contributor
    on Jun 20, 2024
  7. changed the title [-]Desktop - "Check for update" never actually shows option to update the Desktop app[/-] [+][$250] Desktop - "Check for update" never actually shows option to update the Desktop app[/+] on Jun 20, 2024
  8. melvin-bot commented on Jun 20, 2024

    @melvin-bot
  9. 91 remaining items

  10. changed the title [-][$500] Desktop - "Check for update" never actually shows option to update the Desktop app[/-] [+][HOLD for payment 2024-08-13] [$500] Desktop - "Check for update" never actually shows option to update the Desktop app[/+] on Aug 6, 2024
  11. melvin-bot commented on Aug 6, 2024

    @melvin-bot

    Reviewing label has been removed, please complete the "BugZero Checklist".

  12. melvin-bot commented on Aug 6, 2024

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.16-8 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2024-08-13. 🎊

    For reference, here are some details about the assignees on this issue:

  13. melvin-bot commented on Aug 6, 2024

    @melvin-bot

    BugZero Checklist: The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed:

    • [@s77rt / @dukenv0307] The PR that introduced the bug has been identified. Link to the PR:
    • [@s77rt / @dukenv0307] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake. Link to comment:
    • [@s77rt / @dukenv0307] A discussion in #expensify-bugs has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner. Link to discussion:
    • [@s77rt / @dukenv0307] Determine if we should create a regression test for this bug.
    • [@s77rt / @dukenv0307] If we decide to create a regression test for the bug, please propose the regression test steps to ensure the same bug will not reach production again.
    • [@mallenexpensify] Link the GH issue for creating/updating the regression test once above steps have been agreed upon:
  14. s77rt commented on Aug 11, 2024

    @s77rt
    Member

    Checklist provided above ^ For the second bug there is no offending PR as the bug was upstream

  15. mallenexpensify commented on Aug 12, 2024

    @mallenexpensify
    Contributor

    @s77rt we'd still want a regression test for this though, right? I feel like this bug has occurred multiple times already, if it were to happen again, it'd be best to catch it during testing vs waiting for someone tor report.

  16. s77rt commented on Aug 13, 2024

    @s77rt
    Member

    @mallenexpensify I would say this requires a regression test but it's not clear if the QA can perform the test. The QA team tests on staging and if they are on staging they can't update the app (they are already on the latest).

  17. mallenexpensify commented on Aug 13, 2024

    @mallenexpensify
    Contributor

    Thanks @s77rt , can you propose the steps and I'll create the TestRail case update? If QA can't test, they can comment on the issue and close if needed.

  18. s77rt commented on Aug 13, 2024

    @s77rt
    Member

    @mallenexpensify

    Regression Test Proposal
    Prerequires: Desktop App that can be updated (i.e. current version is not the latest)

    1. Open Desktop App
    2. From menu bar click on New Expensify > Check for updates
    3. Verify a modal is displayed titled "Update available"
    4. Click on "Sounds good"
    5. From menu bar verify that New Expensify > Check for updates is disabled
    6. Wait while the update is downloaded (this could take a while)
    7. Verify you get a desktop notification that the update is ready
    8. Click on the notification
    9. Verify that the App is updated (go to New Expensify > Check for updates and verify no update is available)
  19. mallenexpensify commented on Aug 13, 2024

    @mallenexpensify
    Contributor
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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2EngineeringExternalAdded to denote the issue can be worked on by a contributor

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