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[HOLD for payment 2024-08-01] Sage Intacct- "Entity" menu is empty and can not be navigated in Sage Intacct #45514

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Description

@lanitochka17

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Version Number: 9.0.7-4
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Issue reported by: Applause - Internal Team

Action Performed:

The user has a workspace policy connected to Sage Intacct

  1. Navigate to Workspace settings > Accounting
  2. Go to the "Entity" menu

Expected Result:

The user can navigate to the "Entity" page and change the entity

Actual Result:

The "Entity" menu is empty and cannot be navigated

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6543979_1721137204561.2024-07-16_16_27_26.mp4

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Activity

  1. added
    DeployBlockerCashThis issue or pull request should block deployment
    DeployBlockerIndicates it should block deploying the API
    on Jul 16, 2024
  2. melvin-bot commented on Jul 16, 2024

    @melvin-bot

    Triggered auto assignment to @puneetlath (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  3. github-actions commented on Jul 16, 2024

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  4. puneetlath commented on Jul 16, 2024

    @puneetlath
    Contributor

    This is under beta, so demoting from being a deploy blocker.

  5. added and removed
    DeployBlockerCashThis issue or pull request should block deployment
    DeployBlockerIndicates it should block deploying the API
    on Jul 16, 2024
  6. war-in commented on Jul 17, 2024

    @war-in
    Contributor

    Hi 👋 It seems that the backend returned empty entities in data and that's why you can't navigate to them. I have some entities in my account and I can normally navigate to the page.

    Screen.Recording.2024-07-17.at.13.32.38.mov
  7. 14 remaining items

  8. melvin-bot commented on Jul 25, 2024

    @melvin-bot

    Reviewing label has been removed, please complete the "BugZero Checklist".

  9. melvin-bot commented on Jul 25, 2024

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.11-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2024-08-01. 🎊

  10. melvin-bot commented on Aug 1, 2024

    @melvin-bot

    Skipping the payment summary for this issue since all the assignees are employees or vendors. If this is incorrect, please manually add the payment summary SO.

  11. brunovjk commented on Aug 2, 2024

    @brunovjk
    Contributor

    Just to confirm, @NikkiWines, is this message correct? I'm relatively new here, and I couldn't find information about paying for PR review without reviewing the issue/proposal first. Thanks a lot.

  12. NikkiWines commented on Aug 2, 2024

    @NikkiWines
    Contributor

    No, in this case it's wrong, since you reviewed this PR you are eligible for compensations. The automation didn't catch it cause you weren't assigned to this issue. I'll add the appropriate labels so we can provide the appropriate comp

  13. added
    BugSomething is broken. Auto assigns a BugZero manager.
    on Aug 2, 2024
  14. melvin-bot commented on Aug 2, 2024

    @melvin-bot

    Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

  15. NikkiWines commented on Aug 2, 2024

    @NikkiWines
    Contributor

    @abekkala can we provide comp to @brunovjk since they reviewed my PR to fix this issue 🙇 thanks!

  16. brunovjk commented on Aug 2, 2024

    @brunovjk
    Contributor

    Good to know :D Thank you very much @NikkiWines

  17. abekkala commented on Aug 2, 2024

    @abekkala
    Contributor

    PAYMENT SUMMARY:

  18. abekkala commented on Aug 2, 2024

    @abekkala
    Contributor

    @brunovjk payment sent and contract ended- thank you! 🎉

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2EngineeringImprovementItem broken or needs improvement.

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