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QBO - The app crashes after connecting to QBO and tapping on a setting a few times #45906
Description
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Version Number: 9.0.10-2
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4751067&group_by=cases:section_id&group_id=309135&group_order=asc
Issue reported by: Applause - Internal Team
Action Performed:
- Open the app
- Log in with a new Gmail account
- Create a workspace
- Enable "Accounting" from the workspace settings
- Navigate to Accounting
- Connect to QBO
- Tap on any setting button under QBO after it has finished syncing
Expected Result:
I should be able to navigate to the settings page without crashing the app
Actual Result:
The app crashes after connecting to QBO and tapping on a setting a few times
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Bug6549245_1721643154443.HCYE6048.mp4
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~011d5086ea67aef1e7
- Upwork Job ID: 1815631807021214555
- Last Price Increase: 2024-07-23
Activity
melvin-bot commentedon Jul 22, 2024
Triggered auto assignment to @nkuoch (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.github-actions commentedon Jul 22, 2024
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
lanitochka17 commentedon Jul 22, 2024
We think that this bug might be related to #wave-collect - Release 1
mountiny commentedon Jul 22, 2024
Maybe its related to this crash which is the only one seen in the firebase
com.chat.expensify.chat_issue_ee1256448fb6b0ac22a0e9a88c62f18e_crash_session_dbb68c266fb6498e979aaa2c340f54a9_DNE_0_v2_stacktrace.txt
com.chat.expensify.chat_issue_ee1256448fb6b0ac22a0e9a88c62f18e_crash_session_dbb68c266fb6498e979aaa2c340f54a9_DNE_0_v2.log
mountiny commentedon Jul 22, 2024
Discussing here
mountiny commentedon Jul 22, 2024
This is apparently still happening even after the CP :/
15 remaining items
[-][$250] QBO - The app crashes after connecting to QBO and tapping on a setting a few times[/-][+][HOLD for payment 2024-08-01] [$250] QBO - The app crashes after connecting to QBO and tapping on a setting a few times[/+]melvin-bot commentedon Jul 25, 2024
The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.11-5 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
react-native-gesture-handler#45918If no regressions arise, payment will be issued on 2024-08-01. 🎊
For reference, here are some details about the assignees on this issue:
melvin-bot commentedon Aug 1, 2024
Issue is ready for payment but no BZ is assigned. @mallenexpensify you are the lucky winner! Please verify the payment summary looks correct and complete the checklist. Thanks!
melvin-bot commentedon Aug 1, 2024
Payment Summary
Upwork Job
BugZero Checklist (@mallenexpensify)
melvin-bot commentedon Aug 5, 2024
@nkuoch, @paultsimura, @mallenexpensify, @mountiny Huh... This is 4 days overdue. Who can take care of this?
melvin-bot commentedon Aug 7, 2024
@nkuoch, @paultsimura, @mallenexpensify, @mountiny Still overdue 6 days?! Let's take care of this!
[-][HOLD for payment 2024-08-01] [$250] QBO - The app crashes after connecting to QBO and tapping on a setting a few times[/-][+]QBO - The app crashes after connecting to QBO and tapping on a setting a few times[/+]mountiny commentedon Aug 8, 2024
Probably nothing else to do here really, seems like a weird one off issue