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[$250] Desktop - Unable to log out as user remains logged in after logging out #47088
Version Number: 9.0.18-1 Reproducible in staging?: Y Reproducible in production?: N If this was caught during regression testing, add the test name, ID and link from TestRail: N/A Email or phone of affected tester (no customers):applausetester+kh050806@applause.expensifail.com Issue reported by: Applause - Internal Team
Action Performed:
Launch New Expensify desktop app
Log out if logged in
Log in to New Expensify on Chrome
After login, refresh the page on Chrome
Click Open New Expensify
On desktop app, sign out
Expected Result:
App will redirect to login screen after signing out
Actual Result:
App is unable to sign out. User remains signed in after signing out
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
Identify the pull request that introduced this issue and revert it.
changed the title [-]Desktop - Unable to log out as user remains logged in after logging out[/-][+][$250] Desktop - Unable to log out as user remains logged in after logging out[/+]on Aug 8, 2024
I can't reproduce on dev either 😢. Maybe it's fixed? Hard to say. I'm thinking we'll have to compare the console and network logs to see if we can spot a difference between staging and production, or dev.
Activity
melvin-bot commentedon Aug 8, 2024
Triggered auto assignment to @neil-marcellini (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.github-actions commentedon Aug 8, 2024
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
lanitochka17 commentedon Aug 8, 2024
We think that this bug might be related to #vip-vsp
neil-marcellini commentedon Aug 8, 2024
Looking now
melvin-bot commentedon Aug 8, 2024
Job added to Upwork: https://www.upwork.com/jobs/~01263806ac93543c43
[-]Desktop - Unable to log out as user remains logged in after logging out[/-][+][$250] Desktop - Unable to log out as user remains logged in after logging out[/+]melvin-bot commentedon Aug 8, 2024
Triggered auto assignment to Contributor-plus team member for initial proposal review - @ishpaul777 (
External)neil-marcellini commentedon Aug 8, 2024
After log out there's a call to sign in with the short lived auth token. I'm guessing this has something to do with the transition flow.

neil-marcellini commentedon Aug 8, 2024
Actually, there's a chance this could be backend so re-applying the label until I learn more.
ishpaul777 commentedon Aug 8, 2024
I am not able to reproduce in Dev Desktop app, Have you been able to reproduce in dev @neil-marcellini ?
neil-marcellini commentedon Aug 8, 2024
I can't reproduce on dev either 😢. Maybe it's fixed? Hard to say. I'm thinking we'll have to compare the console and network logs to see if we can spot a difference between staging and production, or dev.
ishpaul777 commentedon Aug 8, 2024
This is fixed on staging, by #47099 i guess, @neil-marcellini can you please retest and confirm?
neil-marcellini commentedon Aug 8, 2024
Ah yep that did it, nice! All done.
desktop-signout.mov