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[$250] Netsuite - Able to connect Netsuite with incorrect tokens #47493
Description
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Version Number: 9.0.20-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4859063&group_by=cases:section_id&group_order=asc&group_id=314239
Email or phone of affected tester (no customers): applausetester+gm1094@applause.expensifail.com
Issue reported by: Applause - Internal Team
Action Performed:
Precondition:
- Login with an account that is an admin of a control workspace (or create one in OD if needed)
- Enable accounting in workspace settings
Steps - Navigate to Accounting
- Click on the connect button next to NetSuite
- Reach the credentials step
- Enter incorrect the NetSuite tokens
Expected Result:
When credentials are entered incorrectly a sync error should be displayed
Actual Result:
User is able to connect Netsuite with incorrect tokens. No error message is displayed
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Bug6572733_1723709133681.Recording__3717.mp4
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~01f1ac27b5bef67232
- Upwork Job ID: 1831077669368516851
- Last Price Increase: 2024-09-03
- Automatic offers:
- shubham1206agra | Contributor | 103803673
Issue Owner
Current Issue Owner: @rushatgabhaneMetadata
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melvin-bot commentedon Aug 15, 2024
Triggered auto assignment to @sakluger (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.lanitochka17 commentedon Aug 15, 2024
@sakluger FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors
lanitochka17 commentedon Aug 15, 2024
We think that this bug might be related to #wave-control
sakluger commentedon Aug 16, 2024
Hey @yuwenmemon, any idea why we're not throwing a connection error here?
yuwenmemon commentedon Aug 16, 2024
Weird. Will take a look.
sakluger commentedon Aug 19, 2024
@yuwenmemon any ideas?
yuwenmemon commentedon Aug 21, 2024
No update yet, other issues have been taking precedence but will look soon!
36 remaining items
greg-schroeder commentedon Sep 9, 2024
Thanks for the update @mananjadhav
mananjadhav commentedon Sep 9, 2024
SageIntacct adds an error message and a
Learn morelink which leads to the help.expensify page. For NetSuite should we use this link https://help.expensify.com/articles/expensify-classic/connections/netsuite/Netsuite-Troubleshooting#expensierror-ns0109-failed-to-login-to-netsuite-please-verify-your-credentials ?yuwenmemon commentedon Sep 9, 2024
Yeah that would be a nice addition @mananjadhav
melvin-bot commentedon Oct 4, 2024
This issue has not been updated in over 15 days. @mananjadhav, @yuwenmemon, @sakluger, @shubham1206agra eroding to Monthly issue.
P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!
sakluger commentedon Oct 8, 2024
Summarizing payment on this issue:
Contributor: @mananjadhav $250, please request on Newdot
Contributor+: @shubham1206agra $250, sent offer via Upwork (https://www.upwork.com/nx/wm/offer/104323832)
@shubham1206agra I had to send a new offer - please let me know once you've accepted it. Thanks!
shubham1206agra commentedon Oct 8, 2024
@sakluger Accepted offer
garrettmknight commentedon Oct 8, 2024
$250 approved for @mananjadhav
sakluger commentedon Oct 9, 2024
Thanks everyone! I completed payment to @shubham1206agra so we're good to close this one out.