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[HOLD for payment 2024-12-03] [$250] Hybrid app - Loading skeleton when notification tapped and app is killed state #49964

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Description

@m-natarajan

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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @quinthar
Slack conversation: https://expensify.slack.com/archives/C05LX9D6E07/p1727449830031979

Action Performed:

  1. Have a long chat with User B
  2. As User A, access the chat on your device so it’s cached and kill the app
  3. As User B, message User A
  4. As User A, tap on the notification for the message.

Expected Result:

The full cached chat should be opened, potentially minus the most recent message.

Actual Result:

A skeleton page loads, indicating the app is reloading the chat from scratch rather than using the cache.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Screenshot_20240927-080643

Screenshot_20240927-080656

Screenshot_20240927-080707

screen-20240930-073210.mp4

Profile_trace_for_9.0.41-2.cpuprofile

logs-2024-09-30 14_32_20.691.txt

Add any screenshot/video evidence

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021844432440110156078
  • Upwork Job ID: 1844432440110156078
  • Last Price Increase: 2024-10-10
Issue OwnerCurrent Issue Owner: @eVoloshchak

Activity

  1. added
    BugSomething is broken. Auto assigns a BugZero manager.
    on Oct 1, 2024
  2. melvin-bot commented on Oct 1, 2024

    @melvin-bot

    Triggered auto assignment to @Beamanator (AutoAssignerNewDotQuality)

  3. melvin-bot commented on Oct 1, 2024

    @melvin-bot

    Triggered auto assignment to @garrettmknight (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

  4. MelvinBot commented on Oct 1, 2024

    @MelvinBot
    Contributor

    This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

  5. Beamanator commented on Oct 1, 2024

    @Beamanator
    Contributor

    Maybe we can make this Weekly since it's not reproducible yet?

  6. 103 remaining items

  7. melvin-bot commented on Dec 3, 2024

    @melvin-bot

    Payment Summary

    Upwork Job

    • Reviewer: @eVoloshchak owed $250 via NewDot
    • Contributor: @jnowakow is from an agency-contributor and not due payment

    BugZero Checklist (@garrettmknight)

    • I have verified the correct assignees and roles are listed above and updated the neccesary manual offers
    • I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants/1844432440110156078/hired)
    • I have paid out the Upwork contracts or cancelled the ones that are incorrect
    • I have verified the payment summary above is correct
  8. garrettmknight commented on Dec 6, 2024

    @garrettmknight
    Contributor

    @eVoloshchak can you complete the checklist?

  9. melvin-bot commented on Dec 10, 2024

    @melvin-bot

    @garrettmknight, @eVoloshchak, @Julesssss, @stitesExpensify, @jnowakow Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

  10. eVoloshchak commented on Dec 10, 2024

    @eVoloshchak
    Contributor

    Regression Test Proposal

    1. Have a long chat with User B
    2. As User A, access the chat on your device so it’s cached and kill the app
    3. As User B, message User A
    4. As User A, tap on the notification for the message.
    5. Observe that there are no loading skeletons for previous messages

    Do we agree 👍 or 👎

  11. garrettmknight commented on Dec 12, 2024

    @garrettmknight
    Contributor

    @eVoloshchak please request from ND.

  12. JmillsExpensify commented on Jan 14, 2025

    @JmillsExpensify
    Contributor

    $250 approved for @eVoloshchak

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AutoAssignerNewDotQualityUsed to assign quality issues to engineersAwaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2InternalRequires API changes or must be handled by Expensify staff

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