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[HOLD for payment 2024-11-18] [HOLD for payment 2024-11-14] Android -Copilot-App crashes when adding a copilot #52106

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@IuliiaHerets

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Version Number: v9.0.58-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: Y
Issue was found when executing this PR: #51588
Issue reported by: Applause Internal Team

Action Performed:

  1. Go to settings > security
  2. Tap Add copilot
  3. Enter the email address of any user

Expected Result:

The loading icon is displayed for a few seconds and the user is found.
After selecting the user found, the flow can continue.

Actual Result:

Infinite loading when entering the email address and a few seconds later the system message "Expensify isn't responding" is displayed.

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6656163_1730869560498.Adding_a_copilot.mp4

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Issue OwnerCurrent Issue Owner: @mjasikowski

Activity

  1. added
    DeployBlockerCashThis issue or pull request should block deployment
    BugSomething is broken. Auto assigns a BugZero manager.
    on Nov 6, 2024
  2. melvin-bot commented on Nov 6, 2024

    @melvin-bot

    Triggered auto assignment to @RachCHopkins (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

  3. melvin-bot commented on Nov 6, 2024

    @melvin-bot

    Triggered auto assignment to @mjasikowski (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  4. melvin-bot commented on Nov 6, 2024

    @melvin-bot

    💬 A slack conversation has been started in #expensify-open-source

  5. github-actions commented on Nov 6, 2024

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  6. IuliiaHerets commented on Nov 6, 2024

    @IuliiaHerets
    Author

    @mjasikowski @RachCHopkins App also crashed when we invited a new member to a workspace.
    Do we need to raise a new issue or it is the same root as this?

    Bug6656281_1730880406269.video_2024-11-06_11-02-58.mp4
  7. mjasikowski commented on Nov 6, 2024

    @mjasikowski
    Contributor

    @IuliiaHerets the root cause is most likely the same and is currently being investigated, but please raise a new issue so we won't miss the new problem when testing for a fix

  8. mjasikowski commented on Nov 6, 2024

    @mjasikowski
    Contributor

    This is investigated and discussed in Slack

  9. 10 remaining items

  10. changed the title [-]Android -Copilot-App crashes when adding a copilot[/-] [+][HOLD for payment 2024-11-14] Android -Copilot-App crashes when adding a copilot[/+] on Nov 7, 2024
  11. melvin-bot commented on Nov 7, 2024

    @melvin-bot

    Reviewing label has been removed, please complete the "BugZero Checklist".

  12. melvin-bot commented on Nov 7, 2024

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.58-2 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2024-11-14. 🎊

  13. melvin-bot commented on Nov 7, 2024

    @melvin-bot

    @mjasikowski @RachCHopkins The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

  14. RachCHopkins commented on Nov 8, 2024

    @RachCHopkins
    Contributor

    @mjasikowski who do I need to pay here?

  15. mjasikowski commented on Nov 8, 2024

    @mjasikowski
    Contributor

    @RachCHopkins This was fixed internally with the help of Applause as far as I see, so no one needs to be paid.

  16. RachCHopkins commented on Nov 10, 2024

    @RachCHopkins
    Contributor

    Ok cool, in that case do we need to do the checklist @mjasikowski ?

  17. changed the title [-][HOLD for payment 2024-11-14] Android -Copilot-App crashes when adding a copilot[/-] [+][HOLD for payment 2024-11-18] [HOLD for payment 2024-11-14] Android -Copilot-App crashes when adding a copilot[/+] on Nov 11, 2024
  18. melvin-bot commented on Nov 11, 2024

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.0.59-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2024-11-18. 🎊

  19. melvin-bot commented on Nov 11, 2024

    @melvin-bot

    @mjasikowski @RachCHopkins The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

  20. mjasikowski commented on Nov 12, 2024

    @mjasikowski
    Contributor

    @RachCHopkins This was a one-off related to other crashes, so we can skip the checklist here. I'll close this one.

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