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[$250] Copilot - Account switcher disappears in settings page when forcekill & reopen app #52126

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Description

@lanitochka17

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Version Number: 9.0.58.0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): applausetester+ck102924@applause.expensifail.com
Issue reported by: Applause - Internal Team

Action Performed:

Precondition: Main user has added copilot accounts (full & limited access)

  1. Launch Hybrid app
  2. Go to Settings
  3. Tap on the account switcher (2 arrow icon)
  4. User still in settings page, forcekill app & reopen it
  5. Navigate to settings (Note: account switcher missing)

Expected Result:

Account switcher should always be displayed in settings page even after forcekill & reopen app

Actual Result:

Account switcher disappears in settings page when forcekill & reopen app

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
Bug6656685_1730906555045.ScreenRecording_11-06-2024_10-17-03_1.mp4

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  • Upwork Job URL: https://www.upwork.com/jobs/~021854253987246789716
  • Upwork Job ID: 1854253987246789716
  • Last Price Increase: 2024-11-06
Issue OwnerCurrent Issue Owner: @sobitneupane

Activity

  1. melvin-bot commented on Nov 6, 2024

    @melvin-bot

    Triggered auto assignment to @chiragsalian (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  2. melvin-bot commented on Nov 6, 2024

    @melvin-bot

    💬 A slack conversation has been started in #expensify-open-source

  3. github-actions commented on Nov 6, 2024

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  4. lanitochka17 commented on Nov 6, 2024

    @lanitochka17
    Author

    Production:

    Gafz9799.1.mp4
  5. added
    ExternalAdded to denote the issue can be worked on by a contributor
    on Nov 6, 2024
  6. changed the title [-]Copilot - Account switcher disappears in settings page when forcekill & reopen app[/-] [+][$250] Copilot - Account switcher disappears in settings page when forcekill & reopen app[/+] on Nov 6, 2024
  7. melvin-bot commented on Nov 6, 2024

    @melvin-bot
  8. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Nov 6, 2024
  9. melvin-bot commented on Nov 6, 2024

    @melvin-bot

    Triggered auto assignment to Contributor-plus team member for initial proposal review - @sobitneupane (External)

  10. chiragsalian commented on Nov 6, 2024

    @chiragsalian
    Contributor

    Issue has mentioned,
    Reproducible in production?: Y

    But from the production video i don't see the same bug. Either way, feel like quite the edge case on a single platform so it doesn't feel deploy blocker worthy to me. Removing blocker label.

  11. 8 remaining items

  12. melvin-bot commented on Dec 6, 2024

    @melvin-bot

    This issue has not been updated in over 15 days. @chiragsalian, @sobitneupane eroding to Monthly issue.

    P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!

  13. mvtglobally commented on Feb 8, 2025

    @mvtglobally

    Issue not reproducible during KI retests. (First week)

  14. chiragsalian commented on Feb 12, 2025

    @chiragsalian
    Contributor

    If the issue continues to not be reproducible we'll close it out.

  15. mvtglobally commented on Feb 15, 2025

    @mvtglobally

    Issue not reproducible during KI retests. (Second week)

  16. mvtglobally commented on Feb 22, 2025

    @mvtglobally

    Issue not reproducible during KI retests. (Third week)

  17. mvtglobally commented on Mar 7, 2025

    @mvtglobally

    Issue not reproducible during KI retests. (Fourth week)

  18. chiragsalian commented on Mar 10, 2025

    @chiragsalian
    Contributor

    Closing this out since its not reproducible

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