[Due for payment 2025-03-17] [$250] Session expired errors right after login

@VickyStash

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

Version Number: 9.1.0-2
Reproducible in staging?:
Reproducible in production?: yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @VickyStash
Slack conversation (hyperlinked to channel name): N/A

Action Performed:

Pre-steps:
Use one browser window and make sure you’re signed-out of any account on new.expensify.com and expensify.com prior to starting the steps below.

Steps:

Login with a new account in the ND.
Close the window when the onboarding modal is shown.
Open the OD and login with the account from the step 1.

Expected Result:

The user is re-navigated to the ND with a logged-in account.

Actual Result:

The user is re-navigated to the ND, but logged out right after that. All requests failed with Your session has expired error.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

N/A

Platforms:

Which of our officially supported platforms is this issue occurring on?

Screenshots/Videos

Add any screenshot/video evidence

video_bug.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

Upwork Job URL: https://www.upwork.com/jobs/~021892144520168190268
Upwork Job ID: 1892144520168190268
Last Price Increase: 2025-02-19

Issue Owner

Current Issue Owner: @greg-schroeder

@greg-schroeder

Triggered auto assignment to @greg-schroeder (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

Hi, I'm Viktoryia from Callstack - expert contributor group - and I would like to work on this issue.

also will have my 👀 on that one

Job added to Upwork: https://www.upwork.com/jobs/~021892144520168190268

@dominictb

Triggered auto assignment to Contributor-plus team member for initial proposal review - @dominictb (External)

Reviewing label has been removed, please complete the "BugZero Checklist".

@VickyStash

The solution for this issue has been 🚀 deployed to production 🚀 in version 9.1.10-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

Fix session expired errors right after login #57420

If no regressions arise, payment will be issued on 2025-03-17. 🎊

For reference, here are some details about the assignees on this issue:

@VickyStash does not require payment (Contractor)
@dominictb requires payment (Needs manual offer from BZ)

@dominictb

@dominictb @greg-schroeder @dominictb The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

BugZero Checklist:

[Contributor] Classify the bug:

Bug classification

Source of bug:

1a. Result of the original design (eg. a case wasn't considered)
1b. Mistake during implementation
1c. Backend bug
1z. Other:

Where bug was reported:

2a. Reported on production
2b. Reported on staging (deploy blocker)
2c. Reported on a PR
2z. Other:

Who reported the bug:

[Contributor] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake.

Link to comment: No need for offending PR
[Contributor] If the regression was CRITICAL (e.g. interrupts a core flow) A discussion in #expensify-open-source has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner.

Link to discussion: N/A
[Contributor] If it was decided to create a regression test for the bug, please propose the regression test steps using the template below to ensure the same bug will not reach production again. Yes

Regression Test Proposal

Test:

Login with a new account in the ND.
Close the ND window when the onboarding modal is shown.
Open the OD and login with the account from the step 1.
Enter the magic code and continue login. Since you are testing over prod OD, the URL will turn into https://new.expensify.com/transition?... for transition, you need to copy it quickly and modify to navigate to DEV URL, ex https://dev.new.expensify.com:8082/transition?...
Make sure that after opening ND with the transition link https://dev.new.expensify.com:8082/transition?... the user stays logged in, the app re-authenticated with the shortLivedAuthToken.

Do we agree 👍 or 👎

@VickyStash

Payment Summary

Upwork Job

Contributor: @VickyStash is from an agency-contributor and not due payment
ROLE: @dominictb paid $(AMOUNT) via Upwork (LINK)

BugZero Checklist (@greg-schroeder)

I have verified the correct assignees and roles are listed above and updated the necessary manual offers
I have verified that there are no duplicate or incorrect contracts on Upwork for this job (https://www.upwork.com/ab/applicants/1892144520168190268/hired)
I have paid out the Upwork contracts or cancelled the ones that are incorrect
I have verified the payment summary above is correct

Will process this today

@dominictb

Offset sent to @dominictb via Upwork

Payment summary:

Contributor: @VickyStash - No payment
C+: @dominictb - $250 - Upwork

@dominictb

File regression test. Closing, I'll pay you immediately once you accept okay @dominictb!

@greg-schroeder

@greg-schroeder Accepted with thanks!

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[Due for payment 2025-03-17] [$250] Session expired errors right after login #57083

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[Due for payment 2025-03-17] [$250] Session expired errors right after login #57083

Description

Action Performed:

Expected Result:

Actual Result:

Workaround:

Platforms:

Screenshots/Videos

Activity

melvin-bot commented on Feb 19, 2025

VickyStash commented on Feb 19, 2025

koko57 commented on Feb 19, 2025

melvin-bot commented on Feb 19, 2025

melvin-bot commented on Feb 19, 2025

38 remaining items

melvin-bot commented on Mar 10, 2025

melvin-bot commented on Mar 10, 2025

melvin-bot commented on Mar 10, 2025

dominictb commented on Mar 12, 2025

BugZero Checklist:

Regression Test Proposal

Test:

melvin-bot commented on Mar 17, 2025

Payment Summary

BugZero Checklist (@greg-schroeder)

greg-schroeder commented on Mar 17, 2025

greg-schroeder commented on Mar 17, 2025

greg-schroeder commented on Mar 17, 2025

dominictb commented on Mar 19, 2025

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