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mweb - Help panel - Help icon is missing on mweb #57799

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Description

@lanitochka17

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Version Number: 9.1.9-0
Reproducible in staging?: Y
Reproducible in production?: No, new feature
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): applausetester+030306kh@applause.expensifail.com
Issue reported by: Applause - Internal Team

Action Performed:

  1. Go to staging.new.expensify.com
  2. Open any report
  3. Open Settings
  4. Open Reports

Expected Result:

Help icon will show up on the top right

Actual Result:

Help icon is missing on mweb

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence
Bug6761272_1741132536097.ScreenRecording_03-05-2025_7.mp4

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Activity

  1. melvin-bot commented on Mar 4, 2025

    @melvin-bot

    Triggered auto assignment to @deetergp (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  2. melvin-bot commented on Mar 4, 2025

    @melvin-bot

    💬 A slack conversation has been started in #expensify-open-source

  3. github-actions commented on Mar 4, 2025

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  4. francoisl commented on Mar 5, 2025

    @francoisl
    Contributor

    This is from the help panel which can only be activated from a JS command at the moment, no need to block.

  5. added
    InternalRequires API changes or must be handled by Expensify staff
    and removed
    DeployBlockerCashThis issue or pull request should block deployment
    on Mar 5, 2025
  6. blazejkustra commented on Mar 5, 2025

    @blazejkustra
    Contributor

    Hey! I’m Błażej Kustra from Software Mansion, this regression comes from my PR so I'd like to work on it 👀

  7. blazejkustra commented on Mar 5, 2025

    @blazejkustra
    Contributor

    I think this is not a bug, in order to show the button you would have to run this command in the browser:

    Onyx.set('nvp_sidePaneExpanded', {})

    NVP is not synchronized on backend yet, so it's not like you set it on your account once and you have it on other platforms - I'm suppose you didn't run this command on mweb @lanitochka17?

  8. brunovjk commented on Mar 7, 2025

    @brunovjk
    Contributor

    I reviewed the PR that caused this regression. Please assign me here as a C+. Thanks!

  9. brunovjk commented on Mar 10, 2025

    @brunovjk
    Contributor

    Not overdue @blazejkustra working on it this week, Slack comment.

  10. 289Adam289 commented on Mar 11, 2025

    @289Adam289
    Contributor

    I cannot reproduce this one. I think we should close it.

    Screen.Recording.2025-03-11.at.16.52.40.mov
  11. deetergp commented on Mar 11, 2025

    @deetergp
    Contributor

    I've asked for a re-test by our QA team.

  12. kavimuru commented on Mar 11, 2025

    @kavimuru

    Not reproducible

    ScreenRecording_03-12-2025.02-27-52_1.MP4
  13. deetergp commented on Mar 11, 2025

    @deetergp
    Contributor

    Thanks @kavimuru. Closing.

  14. brunovjk commented on Mar 27, 2025

    @brunovjk
    Contributor

    I can't reproduce this anymore. Tested on 27 Mar v9.1.20-2 Develop. We can close, payment and BZ checklist will be handled here. Thanks!

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