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[Due for payment 2025-07-18] [Multi-Files Drag-and-Drop] Split screen - "Hmm... it's not here" page is shown for approved expenses #63807

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Description

@mitarachim

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Version Number: v9.1.63-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: #62650
Email or phone of affected tester (no customers): applausetester+dave16@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: Mac 14.5/ Chrome
App Component: Other

Action Performed:

  1. Navigate to https://staging.new.expensify.com/
  2. Login with applause email
  3. Create a workspace
  4. Go to WS chat > Create expense > submit and approve the expense.
  5. Go to the approved expense report > Drag and drop a file on the scan drop zone
  6. Click the back button on the opened RHN

Expected Result:

"Hmm... it's not here" page is not shown

Actual Result:

"Hmm... it's not here" page is shown.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6855099_1749517824243.Screen_Recording_2025-06-10_at_3.36.28_at_night.mp4

View all open jobs on GitHub

Issue OwnerCurrent Issue Owner: @muttmuure

Activity

  1. added
    DeployBlockerCashThis issue or pull request should block deployment
    BugSomething is broken. Auto assigns a BugZero manager.
    DeployBlockerIndicates it should block deploying the API
    on Jun 10, 2025
  2. melvin-bot commented on Jun 10, 2025

    @melvin-bot

    Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

  3. github-actions commented on Jun 10, 2025

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  4. melvin-bot commented on Jun 10, 2025

    @melvin-bot

    Triggered auto assignment to @robertjchen (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

  5. melvin-bot commented on Jun 10, 2025

    @melvin-bot

    💬 A slack conversation has been started in #expensify-open-source

  6. 29 remaining items

  7. koko57 commented on Jul 1, 2025

    @koko57
    Contributor

    pr opened for review: #65264

  8. added
    Awaiting PaymentAuto-added when associated PR is deployed to production
    and removed on Jul 10, 2025
  9. changed the title [-]Split screen - "Hmm... it's not here" page is shown for approved expenses[/-] [+][Due for payment 2025-07-18] Split screen - "Hmm... it's not here" page is shown for approved expenses[/+] on Jul 11, 2025
  10. melvin-bot commented on Jul 11, 2025

    @melvin-bot

    Reviewing label has been removed, please complete the "BugZero Checklist".

  11. melvin-bot commented on Jul 11, 2025

    @melvin-bot

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.1.79-11 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2025-07-18. 🎊

    For reference, here are some details about the assignees on this issue:

    • @koko57 does not require payment (Contractor)
  12. melvin-bot commented on Jul 11, 2025

    @melvin-bot

    @lakchote @muttmuure @koko57 The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]

  13. changed the title [-][Due for payment 2025-07-18] Split screen - "Hmm... it's not here" page is shown for approved expenses[/-] [+][Due for payment 2025-07-18] [Multi-Files Drag-and-Drop] Split screen - "Hmm... it's not here" page is shown for approved expenses[/+] on Jan 15, 2026
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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.EngineeringInternalRequires API changes or must be handled by Expensify staffWeeklyKSv2

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