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iOS - Unable to close troubleshoot box because there is no back button on IOS device #64177
Version Number: 9.1.66-0 Reproducible in staging?: Y Reproducible in production?: Y If this was caught during regression testing, add the test name, ID and link from TestRail:#62345 Issue reported by: Applause - Internal Team
Action Performed:
Open the hybrid app and login
Perform a 4 finger gesture
Swiping right on the screen when the troubleshoot menu modal appear
Expected Result:
The back button should be present on the troubleshoot menu modal
The troubleshoot menu modal can be closed by swiping right on the screen
Actual Result:
Unable to close troubleshoot box because there is no back button on IOS device
Note:
The troubleshoot modal also unable to close by swiping right on the screen
Swiping right on the screen when on the search menu can go back to LHN
Workaround:
Unknown
Platforms:
Select the officially supported platforms where the issue was reproduced:
Android: App
Android: mWeb Chrome
iOS: App
iOS: mWeb Safari
iOS: mWeb Chrome
Windows: Chrome
MacOS: Chrome / Safari
MacOS: Desktop
Platforms Tested:
On which of our officially supported platforms was this issue tested:
Android: App
Android: mWeb Chrome
iOS: App
iOS: mWeb Safari
iOS: mWeb Chrome
Windows: Chrome
MacOS: Chrome / Safari
MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidenceBug6859170_1749827232330.64109_-_PR62345_-_iOS_-_The_troubleshoot_menu_modal_cannot_be_closed_by_swiping_right_on_the_screen.mp4
Activity
melvin-bot commentedon Jun 13, 2025
Triggered auto assignment to @JmillsExpensify (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.FitseTLT commentedon Jun 13, 2025
I think we should close this as it a dev modal and it already has a mechanism of closing by tapping outside.
melvin-bot commentedon Jun 17, 2025
@JmillsExpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!
JmillsExpensify commentedon Jun 18, 2025
Agreed.