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[Due for payment 2025-09-12] [$250] Export - Export has begun modal not dismissed when clicking the background page or device back button #68078
Description
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Version Number: v9.1.90-1
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from TestRail: #64616
Email or phone of affected tester (no customers): applausetester+dwffs@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: Mac 14.5/ Chrome
App Component: User Settings
Action Performed:
- Navigate to https://staging.new.expensify.com/
- Login to any account with an expense > Go to Expense
- Click on the More button and then Export
- Click on All Data - expense level,
- When the modal appears click on the background page or ESC key or device back button
Note: In mweb, tapping device back button user can navigate to previous page
Expected Result:
Modal is dismissed
Actual Result:
Modal is not dismissed
Workaround:
Unknown
Platforms:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Bug6909922_1754532355114.Screen_Recording_2025-08-07_at_4.47.54_at_night.mp4
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~021956414183764788832
- Upwork Job ID: 1956414183764788832
- Last Price Increase: 2025-08-15
- Automatic offers:
- samranahm | Contributor | 108480723
Issue Owner
Current Issue Owner: @Issue Owner
Current Issue Owner: @clarajones-expensifyMetadata
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melvin-bot commentedon Aug 7, 2025
Triggered auto assignment to @clarajones-expensify (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.github-actions commentedon Aug 7, 2025
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
melvin-bot commentedon Aug 7, 2025
Triggered auto assignment to @rlinoz (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.melvin-bot commentedon Aug 7, 2025
💬 A slack conversation has been started in #expensify-open-source
68 remaining items
clarajones-expensify commentedon Sep 5, 2025
BugZero Checklist:
Bug classification
Source of bug:
Where bug was reported:
Who reported the bug:
[Contributor] The offending PR has been commented on, pointing out the bug it caused and why, so the author and reviewers can learn from the mistake.
Link to comment:
[Contributor] If the regression was CRITICAL (e.g. interrupts a core flow) A discussion in #expensify-open-source has been started about whether any other steps should be taken (e.g. updating the PR review checklist) in order to catch this type of bug sooner.
Link to discussion:
[Contributor] If it was decided to create a regression test for the bug, please propose the regression test steps using the template below to ensure the same bug will not reach production again.
Regression Test Proposal Template
[BugZero Assignee] Create a GH issue for creating/updating the regression test once above steps have been agreed upon.
Link to issue:
Regression Test Proposal
Precondition:
Test:
Do we agree 👍 or 👎
clarajones-expensify commentedon Sep 5, 2025
Hi @thesahindia ! Would you fill out the above checklist when you get a chance? thanks!
[-][Due for payment 2025-09-12] [$250] Export - Export has begun modal not dismissed when clicking the background page or device back button[/-][+][Due for payment 2025-09-12] [BACK BUTTON] [$250] Export - Export has begun modal not dismissed when clicking the background page or device back button[/+]twisterdotcom commentedon Sep 11, 2025
Hello assignees. We came to the conclusion in #57969 that the back buttons in the app behave inconsistently and in a way that we don't think is ideal, but that fixing the issue is a potentially high cost, low reward situation. We are going to start tracking these issues and attempt to find a way and somebody who can help solve this problem heuristically across the app.
I have HELD a lot of issues related to the "back button" but any that are currently
ReviewingorDue for paymentI have not held. If you believe your issue shouldn't be linked or HELD, comment with the explanation and I will review and unlike/remove the hold. Thank you!thesahindia commentedon Sep 11, 2025
@twisterdotcom, this was a simple issue and we followed the app design. We were missing the logic to dismiss the modal, we only added that here.
thesahindia commentedon Sep 11, 2025
No need for checklist, the logic was intentionally removed in the past and we just added it back. We should just add a regression test case.
Test 1
Submit an expense to any workspace
Open expense report and click more button
Select Export option and "All Data - expense level"
Verify Export In progress modal appears
Verify that the modal gets dismissed upon clicking outside the modal
Test 2
Open report page and select a transaction
Click the select menu and Select Export option then "All Data - expense level"
Verify Export In progress modal appears
Verify that the modal gets dismissed upon clicking outside the modal
[-][Due for payment 2025-09-12] [BACK BUTTON] [$250] Export - Export has begun modal not dismissed when clicking the background page or device back button[/-][+][Due for payment 2025-09-12] [$250] Export - Export has begun modal not dismissed when clicking the background page or device back button[/+]clarajones-expensify commentedon Sep 12, 2025
Payment Summary
Contributor: @samranahm paid $250 via Upwork
Contributor+: @thesahindia due $250 via NewDot
trjExpensify commentedon Apr 9, 2026
approved $250 for @thesahindia