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[Due for payment 2026-03-31] [Due for payment 2025-11-13] [Due for payment 2025-11-12] Start chat & Reports - From list does not load when there are more than 50 contacts #74239
Description
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Version Number: 9.2.44-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #71427
Email or phone of affected tester (no customers): applausetester+041102khd22@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.5 / Chrome
App Component: Search
Action Performed:
Bug 1:
Precondition:
- Log in with Expensifail account which has more than 50 contacts.
- Go to staging.new.expensify.com
- Open FAB > Start chat.
- Scroll to the bottom.
Bug 2:
Precondition:
- Log in with Expensifail account which has more than 50 contacts.
- Go to staging.new.expensify.com
- Go to Reports > Expenses.
- Click Filters.
- Click From.
- Scroll to the bottom.
Expected Result:
Contact list will load.
Actual Result:
Contact list does not load.
Workaround:
Unknown
Platforms:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Bug 1:
Bug6994272_1762292590102.bug_1.mp4
Bug 2:
Activity
melvin-bot commentedon Nov 4, 2025
Triggered auto assignment to @NicMendonca (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.melvin-bot commentedon Nov 4, 2025
Triggered auto assignment to @dangrous (
DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.melvin-bot commentedon Nov 4, 2025
💬 A slack conversation has been started in #expensify-open-source
github-actions commentedon Nov 4, 2025
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
mitarachim commentedon Nov 4, 2025
Issue was found while executing QA for PR #71427
mountiny commentedon Nov 4, 2025
@mkzie2 @NikkiWines @sosek108 @ZhenjaHorbach Can you take a look please?
17 remaining items
[-][Due for payment 2025-11-12] Start chat & Reports - From list does not load when there are more than 50 contacts[/-][+][Due for payment 2025-11-13] [Due for payment 2025-11-12] Start chat & Reports - From list does not load when there are more than 50 contacts[/+]melvin-bot commentedon Nov 6, 2025
The solution for this issue has been 🚀 deployed to production 🚀 in version 9.2.45-6 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2025-11-13. 🎊
melvin-bot commentedon Nov 6, 2025
@dangrous @NicMendonca The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]
melvin-bot commentedon Mar 23, 2026
If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.
If a regression has occurred and you are the assigned CM follow the instructions here.
If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.
jponikarchuk commentedon Mar 23, 2026
Deploy Blocker #86088 was identified to be related to the PR #75026 that attempted to fix this issue.
melvin-bot commentedon Mar 23, 2026
If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.
If a regression has occurred and you are the assigned CM follow the instructions here.
If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.
melvin-bot commentedon Mar 23, 2026
If you are the assigned CME please investigate whether the linked PR caused a regression and leave a comment with the results.
If a regression has occurred and you are the assigned CM follow the instructions here.
If this regression could have been avoided please consider also proposing a recommendation to the PR checklist so that we can avoid it in the future.
jponikarchuk commentedon Mar 23, 2026
Deploy Blocker #86097 was identified to be related to the PR #75026 that attempted to fix this issue.
[-][Due for payment 2025-11-13] [Due for payment 2025-11-12] Start chat & Reports - From list does not load when there are more than 50 contacts[/-][+][Due for payment 2026-03-31] [Due for payment 2025-11-13] [Due for payment 2025-11-12] Start chat & Reports - From list does not load when there are more than 50 contacts[/+]melvin-bot commentedon Mar 24, 2026
The solution for this issue has been 🚀 deployed to production 🚀 in version 9.3.42-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2026-03-31. 🎊
melvin-bot commentedon Mar 24, 2026
@dangrous The PR fixing this issue has been merged! The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the BugZero Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]