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[$1000] Desktop app is crashing  #7642

Closed

Description

@mvtglobally

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Action Performed:

  1. App has been opened for a while,
  2. Background app,
  3. Bring it up to foreground using cmd+space
  4. Type New..

Expected Result:

App to open

Actual Result:

App is crashed Uh-oh, something went wrong!

Workaround:

unknown

Platform:

Where is this issue occurring?

  • Desktop App

Version Number: 1.1.37-0
Reproducible in staging?: Y
Reproducible in production?:
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation
image - 2022-02-08T233757 214
image - 2022-02-08T233753 229
image - 2022-02-08T233742 074
image - 2022-02-08T233739 540

Expensify/Expensify Issue URL:
Issue reported by: @mallenexpensify
Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1644343981504179

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Activity

  1. MelvinBot commented on Feb 9, 2022

    @MelvinBot
    Contributor

    Triggered auto assignment to @marcochavezf (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

  2. marcochavezf commented on Feb 10, 2022

    @marcochavezf
    Contributor

    I wasn't able to reproduce it, but according to the slack convo seems it's still happening. I'm going to mark it as External in case an external contributor is able to reproduce it, also I'm going to change it to Weekly because seems to be an edge-case and the user can re-open the app if it crashes.

  3. added
    ExternalAdded to denote the issue can be worked on by a contributor
    and removed on Feb 10, 2022
  4. MelvinBot commented on Feb 10, 2022

    @MelvinBot
    Contributor

    Triggered auto assignment to @kadiealexander (External), see https://stackoverflow.com/c/expensify/questions/8582 for more details.

  5. removed their assignment
    on Feb 10, 2022
  6. kadiealexander commented on Feb 11, 2022

    @kadiealexander
    Contributor

    I'm also not able to reproduce this! I've reached out here to see if anyone is still experiencing this.

  7. roryabraham commented on Feb 11, 2022

    @roryabraham
    Contributor

    This looks to me like it might be a react-navigation issue. If it really is reproducible only on desktop but not web, it's possible that the new Electron architecture I implemented in this PR isn't playing nice with react-navigation (particularly linkingConfig/parsing URLs).

    Disclaimer: The above comments are purely speculation. If we can't reproduce this I'd recommend we add it to weekly KI retests.

  8. 18 remaining items

  9. mallenexpensify commented on Feb 23, 2022

    @mallenexpensify
    Contributor

    Posted to Upwork since I was reviewing this. @kadiealexander , leaving you assigned as CM https://www.upwork.com/jobs/~011c3d7b7ee5f47ac1

  10. kadiealexander commented on Feb 23, 2022

    @kadiealexander
    Contributor

    Thanks Matt! I had it on the list but customers came first today so far!

  11. kadiealexander commented on Mar 3, 2022

    @kadiealexander
    Contributor

    Doubled the price!

  12. changed the title [-]Desktop app is crashing [/-] [+][$500] Desktop app is crashing [/+] on Mar 3, 2022
  13. changed the title [-][$500] Desktop app is crashing [/-] [+][$1000] Desktop app is crashing [/+] on Mar 10, 2022
  14. kadiealexander commented on Mar 10, 2022

    @kadiealexander
    Contributor

    Doubled again 💰💰

  15. ctkochan22 commented on Mar 11, 2022

    @ctkochan22

    A similar issue with the same console error was fixed recently: #7907

    Can we double check if this is still happening?

    Also @mvtglobally, you mentioned that this is reproducible -- #7642 (comment) What are those reproduction steps? Are they ?

    App has been opened for a while,
    Background app,
    Bring it up to foreground using cmd+space
    Type New..
    
  16. kadiealexander commented on Mar 16, 2022

    @kadiealexander
    Contributor

    @mvtglobally could you please confirm if this issue is still reproducible? I haven't been able to reproduce it on my end.

  17. self-assigned this
    on Mar 16, 2022
  18. removed
    Help WantedApply this label when an issue is open to proposals by contributors
    on Mar 16, 2022
  19. added
    Help WantedApply this label when an issue is open to proposals by contributors
    on Mar 16, 2022
  20. mvtglobally commented on Mar 22, 2022

    @mvtglobally
    Author

    Issue not reproducible during KI retests. (First week)

  21. ctkochan22 commented on Mar 22, 2022

    @ctkochan22

    Cool I think this is fixed. Whoo! Closing

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