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[high] : Many pages: Chrome + Jaws: Back (<) control is not accessible using screen reader. #8523

Closed

Description

@Stutikuls

Action Performed:

  1. Using Chrome + Jaws, open URL staging.new.expensify.com
  2. Navigate to any chat window using Tab key and press Enter to select it.
  3. Resize the browser.
  4. Navigate to Back (<) button using Tab key and press Enter on it.
  5. Observe the behavior on back control.

Expected Result:

Back (<) button should be accessible using screen reader.

Actual Result:

Back (<) control is not accessible using screen reader.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Area issue was found in:

Where did we find this issue?

Failed WCAG checkpoints

What WCAG checkpoints were failed?

User impact:

Screen reader user may have difficulty going back if the back button is not accessible.

Suggested resolution:

Ensure that the Back'< ' button can be accessible using Enter key when screen reader is enabled.
Refer to: https://www.w3.org/WAI/WCAG21/Techniques/general/G202

  • Web
  • Mobile Web

Version Number: v1.1.49-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
Issue reported by: Stuti

7801_Back.button.is.not.accessible.using.screen.reader.mp4

Activity

  1. melvin-bot commented on Jun 24, 2022

    @melvin-bot

    @Stutikuls, this Monthly task hasn't been acted upon in 6 weeks; closing.

    If you disagree, feel encouraged to reopen it -- but pick your least important issue to close instead.

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