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[HOLD] Workspace - Option missing for "Reimburse expenses" when user is offline #9178

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Description

@kbecciv

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Action Performed:

  1. Open the Expensify beta app
  2. Sign into a valid account
  3. Enable Airplane mode to mirror loss of internet
  4. Tap on the "Profile" icon > "Workspace" > "Reimburse expenses"
  5. Scroll under the "Track Distance section"

Expected Result:

The user expects to see a "Unlock next-day reimbursements" CTA with a "Connect bank account" button under the "Track" section. All other tabs within the workspace section when offline display a "Unlock" text prompt for unavailable options.

Actual Result:

There is nothing shown for the offline user under the track section within the ",Reimbursements" tab there is just a white space instead of "Unlock next-day reimbursements" CTA. Once the internet is returned, the correct CTA appears

Workaround:

Unknown

Platform:

Where is this issue occurring?

  • Web
  • iOS
  • Android
  • Desktop App
  • Mobile Web

Version Number: 1.1.67.0

Reproducible in staging?: Yes

Reproducible in production?: Yes

Email or phone of affected tester (no customers): emilio.utest@gmail.com/Emilio98

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug5586060_No_connect_to_bank_account_cta_for_offline_user.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause -Internal Team

Slack conversation:

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Activity

  1. melvin-bot commented on May 26, 2022

    @melvin-bot

    Triggered auto assignment to @iwiznia (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

  2. iwiznia commented on May 26, 2022

    @iwiznia
    Contributor

    hmmmm this is because we load data from the server we don't yet have... since the offline support doc is not done yet, I think we should hold on this.
    cc @Luke9389 @roryabraham @tgolen @marcaaron

  3. changed the title [-]Workspace - Option missing for "Reimburse expenses" when user is offline[/-] [+][HOLD] Workspace - Option missing for "Reimburse expenses" when user is offline[/+] on May 26, 2022
  4. added
    ImprovementItem broken or needs improvement.
    and removed on May 26, 2022
  5. removed their assignment
    on May 26, 2022
  6. marcaaron commented on May 26, 2022

    @marcaaron
    Contributor

    +1 I think having these little "this doesn't work offline" issues is a bit distracting considering we are re-writing many flows and haven't trained anyone what to look for.

  7. melvin-bot commented on Jun 20, 2022

    @melvin-bot

    This issue has not been updated in over 15 days. eroding to Monthly issue.

    P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!

  8. tgolen commented on Aug 17, 2022

    @tgolen
    Contributor

    Yes, I am just going to close this.

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