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Dispatch created but job never starts (no agent assignment, LK Cloud + outbound-caller-python) #13
Description
The issue is:
lk dispatch create returns state: created, but the job never transitions to running and no call is placed.
I'm running with Livekit Cloud Server, the project in Docker.
How to reproduce:
Run the agent using the configuration in the README.
I added SIP_OUTBOUND_TRUNK_ID in the .env file.
Then execute on the docker cli:
lk dispatch create \
--new-room \
--agent-name outbound-caller \
--metadata '{"phone_number": "+1234567890", "transfer_to": "+9876543210}'
response is:
Dispatch created: id:"AD_kqj7TP9VuRD8" agent_name:"outbound-caller" room:"room-7hc63eYAK4B7" metadata:"{\"phone_number\": \"+1234567890\", \"transfer_to\": \"+9876543210}" state:{created_at:1749271842128913872}
The Docker logs:
2025-06-07 07:45:26 None of PyTorch, TensorFlow >= 2.0, or Flax have been found. Models won't be available and only tokenizers, configuration and file/data utilities can be used.
2025-06-07 07:45:24 2025-06-07 04:45:24,139 - DEBUG asyncio - Using selector: EpollSelector
2025-06-07 07:45:24 2025-06-07 04:45:24,140 - DEV livekit.agents - Watching /app
2025-06-07 07:45:25 2025-06-07 04:45:25,207 - DEBUG asyncio - Using selector: EpollSelector
2025-06-07 07:45:25 2025-06-07 04:45:25,209 - INFO livekit.agents - starting worker {"version": "1.0.23", "rtc-version": "1.0.7"}
2025-06-07 07:45:25 2025-06-07 04:45:25,210 - INFO livekit.agents - preloading plugins {"packages": ["livekit.plugins.deepgram", "livekit.plugins.openai", "livekit.plugins.cartesia", "livekit.plugins.silero", "livekit.plugins.turn_detector"]}
2025-06-07 07:45:25 2025-06-07 04:45:25,218 - INFO livekit.agents - starting inference executor
2025-06-07 07:45:26 2025-06-07 04:45:26,087 - INFO livekit.agents - initializing process {"pid": 21, "inference": true}
2025-06-07 07:45:26 2025-06-07 04:45:26,250 - DEBUG livekit.agents - initializing inference runner {"runner": "lk_end_of_utterance_en", "pid": 21, "inference": true}
2025-06-07 07:45:27 2025-06-07 04:45:27,087 - INFO livekit.agents - process initialized {"pid": 21, "inference": true, "elapsed_time": 1.0}
2025-06-07 07:45:27 2025-06-07 04:45:27,084 - DEBUG livekit.agents - inference runner initialized {"runner": "lk_end_of_utterance_en", "elapsed_time": 0.8337774990000071, "pid": 21, "inference": true}
2025-06-07 07:45:27 2025-06-07 04:45:27,086 - DEBUG asyncio - Using selector: EpollSelector {"pid": 21, "inference": true}
2025-06-07 07:45:27 2025-06-07 04:45:27,090 - INFO livekit.agents - see tracing information at http://localhost:46085/debug
2025-06-07 07:45:27 2025-06-07 04:45:27,200 - INFO livekit.agents - registered worker {"id": "AW_rijVADXd9nZB", "url": "wss://toto-ct5xhgf3.livekit.cloud", "region": "USA", "protocol": 16}
No phone call is made.
Activity
davidzhao commentedon Jun 8, 2025
are these running in the same project? when you run
lk dispatch create, it should have printed:edengby commentedon Jun 11, 2025
That's the output:
and:
davidzhao commentedon Jun 11, 2025
Using url, api-key, api-secret from environmentthis means you have a
LIVEKIT_URLenv var set.. could you print it out to ensure it matcheswss://toto-ct5xhgf3.livekit.cloudedengby commentedon Jun 11, 2025
edengby commentedon Jun 20, 2025
@davidzhao I want to connect the outbound call to livekit UI, is it possible to make the phone call via https://github.com/livekit-examples/voice-assistant-frontend?
Anietz commentedon Jun 25, 2025
@edengby Did you set your agent name as
outbound-caller?Also double check the payload, there is a missing double quote :