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My MasterKeys have been compromised. #2852

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@beckandbeckllc

Can someone please help me reset my Masterkeys for my parse apps? I have looked everywhere and cannot find the solution.

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  1. hramos commented on Oct 10, 2016

    @hramos
    Contributor

    If you're using Parse Server, you can change the master key during initialization (check out the README, as it depends on how Parse Server is being used).

    If you're using hosted parse.com, this is not the right place to get support. You can try https://parse.com/help

  2. beckandbeckllc commented on Oct 10, 2016

    @beckandbeckllc
    Author

    Can you please give me a support email that I can contact?

    Sent from my iPhone

    On Oct 10, 2016, at 3:29 PM, Héctor Ramos notifications@github.com wrote:

    Closed #2852.

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  3. hramos commented on Oct 10, 2016

    @hramos
    Contributor

    Visit https://parse.com/help for support. If all you need is to reset your master keys, you can do so yourself by logging in to your Parse.com Dashboard.

  4. beckandbeckllc commented on Oct 10, 2016

    @beckandbeckllc
    Author

    Can you please tell me how to reset it exactly? I don't see the option to do so?

    I would greatly appreciate it!

    Sent from my iPhone

    On Oct 10, 2016, at 4:38 PM, Héctor Ramos notifications@github.com wrote:

    Visit https://parse.com/help for support. If all you need is to reset your master keys, you can do so yourself by logging in to your Parse.com Dashboard.

    —
    You are receiving this because you authored the thread.
    Reply to this email directly, view it on GitHub, or mute the thread.

  5. cleever commented on Oct 10, 2016

    @cleever

    @beckandbeckllc What is your environment?

    if it is a self hosted parse server from this repo, you could change at config or start level:

    https://github.com/ParsePlatform/parse-server#running-parse-server-locally
    https://github.com/ParsePlatform/parse-server#configuration

    If it is on parse.com, you can change it at parse.com dashboard:
    App Settings->Security & Keys.

  6. beckandbeckllc commented on Oct 10, 2016

    @beckandbeckllc
    Author

    We recently ported from parse.com and are hosting mongo and the parse open source with another hosting company.

    In this case, how would we change the masterkey? I tried on parse.com but remembered it's not hosted there.... can you please outline exactly how to change the master key in my case?

    Would greatly appreciate the help!

    Sent from my iPhone

    On Oct 10, 2016, at 7:33 PM, Cleever notifications@github.com wrote:

    @beckandbeckllc What is your environment?

    if it is a self hosted parse server from this repo, you could change at config or start level:

    https://github.com/ParsePlatform/parse-server#running-parse-server-locally
    https://github.com/ParsePlatform/parse-server#configuration

    If it is on parse.com, you can change it at parse.com dashboard:
    App Settings->Security & Keys.

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    You are receiving this because you were mentioned.
    Reply to this email directly, view it on GitHub, or mute the thread.

  7. cleever commented on Oct 11, 2016

    @cleever

    Which hosting company is that?
    Please, provide all the information required by the issue template:

    "- Server

    • parse-server version (Be specific! Don't say 'latest'.) : [FILL THIS OUT]
    • Operating System: [FILL THIS OUT]
    • Hardware: [FILL THIS OUT]
    • Localhost or remote server? (AWS, Heroku, Azure, Digital Ocean, etc): [FILL THIS OUT]

    Don't you have access to your server and config files? (ssh... etc)

  8. beckandbeckllc commented on Oct 11, 2016

    @beckandbeckllc
    Author

    We are hosting with Webair on a dedicated server. They only manage Linux CentOS. I don’t know the answers to the other questions. The hosting team is not familiar with Parse, so if you could describe what files to edit, and how to change the masterkey/reflect the changes in code and mobile apps, I would greatly appreciate it!

    On Oct 10, 2016, at 8:06 PM, Cleever notifications@github.com wrote:

    Which hosting company is that?
    Please, provide all the information required by the issue template:

    "- Server

    parse-server version (Be specific! Don't say 'latest'.) : [FILL THIS OUT]
    Operating System: [FILL THIS OUT]
    Hardware: [FILL THIS OUT]
    Localhost or remote server? (AWS, Heroku, Azure, Digital Ocean, etc): [FILL THIS OUT]
    Don't you have access to your server and config files? (ssh... etc)

    —
    You are receiving this because you were mentioned.
    Reply to this email directly, view it on GitHub #2852 (comment), or mute the thread https://github.com/notifications/unsubscribe-auth/AVswxKVd83Y_nGhO02KkDBVfd99jUTWEks5qytLxgaJpZM4KS4H6.

  9. cleever commented on Oct 11, 2016

    @cleever

    In this case you can send the readme https://github.com/ParsePlatform/parse-server/blob/master/README.md to the hosting team.

    All the information that they need is there.

    Basically, they need to set env variables, or edit index.js (if the key is hardcoded), or restart with parse --masterKey NEW_MASTER_KEY param.
    ...Depending of their setup.

    This task should be easy by managed hosting team.

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