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[Due for payment 2026-09-16] Unable to scroll down to Save button when custom instructions field is focused in landscape #100640
Description
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Version Number: 9.4.74-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #97782
Email or phone of affected tester (no customers): jsdoijnodsdisojo@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: iPhone 15 Pro Max / iOS 26.6.1
App Component: User Settings
Action Performed:
- Launch Expensify app.
- Go to Account > Agents.
- Create an agent.
- Open agent.
- Tap Write custom instructions.
- Switch to landscape mode.
- Tap on the input field.
- Try to scroll down to Save button.
Expected Result:
User can scroll down to Save button when custom instructions field is focused in landscape mode.
Actual Result:
User cannot scroll down to Save button when custom instructions field is focused in landscape mode.
Save button is partially blocked behind keyboard on iOS.
On Android, it is completely blocked behind keyboard.
Workaround:
Unknown
Platforms:
- Android: App
- Android: mWeb Chrome
- iOS: App
- iOS: mWeb Safari
- iOS: mWeb Chrome
- Windows: Chrome
- MacOS: Chrome Safari
Screenshots/Videos
Bug7254503_1788897762984.ScreenRecording_09-09-2026_04-00-03_1.mp4
Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7254503
Issue Owner
Current Issue Owner: @truph01Metadata
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applause-bot commentedon Sep 8, 2026
While Applause doesn't embed attachments for this bug, here are the links for quick view:
https://platform.applause.com/services/links/v1/external/de298b7b02344e011e3d89bdd93f5ad6dcf2d41c67b596e10f2226956727efd9
melvin-bot commentedon Sep 8, 2026
You have been assigned to this deploy blocker because you recently merged this PR: #97782
github-actions commentedon Sep 8, 2026
👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:
melvin-bot commentedon Sep 8, 2026
@NicolasBonet @truph01 you have been assigned to this deploy blocker because you reviewed the offending PR: #97782
melvin-bot commentedon Sep 8, 2026
@GCyganek you have been assigned to this deploy blocker because you authored the offending PR: #97782
melvin-bot commentedon Sep 8, 2026
💬 A slack conversation has been started in #expensify-open-source
NicolasBonet commentedon Sep 8, 2026
@jponikarchuk any chance you can add a video to see if it's a blocker?
3 remaining items
NicolasBonet commentedon Sep 9, 2026
Added a PR, been reviewed now. I identify an additionally issue where the AI can make mistakes disclaimer was showing up in the middle of the textarea, please @truph01 make sure to test all the scenarios for agents
GCyganek commentedon Sep 9, 2026
@NicolasBonet thank you so much for taking care of this while I was not available 🙏 I found one small bug on your PR so I will post my own PR with a fix in case we need to merge it quickly
m-natarajan commentedon Sep 9, 2026
Not repro, iPhone13/iOS26.6.1, v9.4.74-1 (Android build N/A)
retest.mp4
[-]Unable to scroll down to Save button when custom instructions field is focused in landscape[/-][+][Due for payment 2026-09-16] Unable to scroll down to Save button when custom instructions field is focused in landscape[/+]melvin-bot commentedon Sep 9, 2026
@truph01
The solution for this issue has been 🚀 deployed to production 🚀 in version 9.4.74-2 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:
If no regressions arise, payment will be issued on 2026-09-16. 🎊
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