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[Due for payment 2026-09-22] Troubleshoot instead of debug menu when tapping back on test tools #100769

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Description

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Version Number: 9.4.75-0
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #99444
Email or phone of affected tester (no customers): gatantm+967@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Google Pixel 9 Pro, Android 16, iPhone 12 mini, iOS 16.7
App Component: Other

Action Performed:

  1. Launch new expensify logged in
  2. Open the hidden Test Tool menu (iOS/Android App and mWeb: tap the screen with 4 fingers)
  3. Tap on Beta overrides
  4. Tap on the back arrow

Expected Result:

User is back to the debug menu or the Home page where the debug was opened

Actual Result:

App is redirected to troubleshoot and the debug menu is closed

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome Safari

Screenshots/Videos

Bug7255418_1788983951773.az_recorder_20260909_224951.mp4
Bug7255418_1788983951766.RPReplay_Final1788983318.mp4

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Applause Internal Information
Exported by: Svetlana Lazutkina
Bug ID: 7255418

Issue OwnerCurrent Issue Owner: @DylanDylann

Activity

  1. added
    DeployBlockerCashThis issue or pull request should block deployment
    BugSomething is broken. Auto assigns a BugZero manager.
    on Sep 9, 2026
  2. melvin-bot commented on Sep 9, 2026

    @melvin-bot

    You have been assigned to this deploy blocker because you recently merged this PR: #99444

  3. github-actions commented on Sep 9, 2026

    @github-actions
    Contributor

    👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

    1. Identify the pull request that introduced this issue and revert it.
    2. Find someone who can quickly fix the issue.
    3. Fix the issue yourself.
  4. melvin-bot commented on Sep 9, 2026

    @melvin-bot

    @mountiny @luacmartins @tgolen @DylanDylann @JakubKorytko you have been assigned to this deploy blocker because you reviewed the offending PR: #99444

  5. 8 remaining items

  6. mountiny commented on Sep 10, 2026

    @mountiny
    Contributor

    @arekm213 is ooo, @war-in @JakubKorytko who can follow up on this one please?

  7. JakubKorytko commented on Sep 10, 2026

    @JakubKorytko
    Member

    On it

  8. JakubKorytko commented on Sep 10, 2026

    @JakubKorytko
    Member
  9. mountiny commented on Sep 15, 2026

    @mountiny
    Contributor

    This is completed

  10. changed the title [-]Troubleshoot instead of debug menu when tapping back on test tools[/-] [+][Due for payment 2026-09-22] Troubleshoot instead of debug menu when tapping back on test tools[/+] on Sep 15, 2026
  11. melvin-bot commented on Sep 15, 2026

    @melvin-bot

    @DylanDylann

    The solution for this issue has been 🚀 deployed to production 🚀 in version 9.4.78-3 and is now subject to a 7-day regression period 📆. Here is the list of pull requests that resolve this issue:

    If no regressions arise, payment will be issued on 2026-09-22. 🎊

    The following checklist (instructions) will need to be completed before the issue can be closed. Please copy/paste the Contributor+ Checklist from here into a new comment on this GH and complete it. If you have the K2 extension, you can simply click: [this button]. If no checklist is needed for this issue, you can click: [no checklist button]

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