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[$250] NetSuite - Sometimes the "last synced" text is missing the actual time data #46228
Description
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Version Number: 9.0.12-0
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Issue reported by: Applause - Internal Team
Action Performed:
- Navigate to https://staging.new.expensify.com/
- Log in with a new expensifail account
- Click on FAB - New workspace
- Enable "Accounting" in the "More features" page.
- Navigate to "Accounting"
- Connect to NetSuite and upgrade the workspace to Control when asked
- Wait for the sync to finish
Expected Result:
It should be showing "Last synced X minutes ago"
Actual Result:
Sometimes the "last synced" text is missing the actual time data. It can occur then the connection is made to NetSuite or if a setting is changed that forces a sync
Workaround:
Unknown
Platforms:
Which of our officially supported platforms is this issue occurring on?
- Android: Native
- Android: mWeb Chrome
- iOS: Native
- iOS: mWeb Safari
- MacOS: Chrome / Safari
- MacOS: Desktop
Screenshots/Videos
Add any screenshot/video evidence
Bug6552961_1721932115926.bandicam_2024-07-25_20-20-49-475.mp4
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~01e16d825f11c5924c
- Upwork Job ID: 1818663718833083769
- Last Price Increase: 2024-08-07
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melvin-bot commentedon Jul 25, 2024
Triggered auto assignment to @greg-schroeder (
Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.lanitochka17 commentedon Jul 25, 2024
@greg-schroeder FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors
melvin-bot commentedon Jul 29, 2024
@greg-schroeder Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!
[-]NetSuite - Sometimes the "last synced" text is missing the actual time data[/-][+][$250] NetSuite - Sometimes the "last synced" text is missing the actual time data[/+]melvin-bot commentedon Jul 31, 2024
Job added to Upwork: https://www.upwork.com/jobs/~01e16d825f11c5924c
melvin-bot commentedon Jul 31, 2024
Triggered auto assignment to Contributor-plus team member for initial proposal review - @alitoshmatov (
External)17 remaining items
NJ-2020 commentedon Aug 21, 2024
Is the issue has been fixed in BE?
The issue still reproducible if I provide with invalid credentials
cc: @greg-schroeder
melvin-bot commentedon Aug 23, 2024
@yuwenmemon, @greg-schroeder, @alitoshmatov Whoops! This issue is 2 days overdue. Let's get this updated quick!
greg-schroeder commentedon Aug 27, 2024
Hmm - @yuwenmemon I see your PR was deployed and is due to resolve the phantom "last synced" issue. But that looks slightly different than what's been pointed out here... this has a failed connection instead of a successful one.
Would you consider that a separate issue?
yuwenmemon commentedon Aug 27, 2024
Yep, we're going to be tackling that here: #47493
melvin-bot commentedon Sep 3, 2024
@yuwenmemon, @greg-schroeder, @alitoshmatov Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!
melvin-bot commentedon Sep 5, 2024
@yuwenmemon, @greg-schroeder, @alitoshmatov Eep! 4 days overdue now. Issues have feelings too...
mvtglobally commentedon Sep 9, 2024
Issue not reproducible during KI retests. (First week)
greg-schroeder commentedon Sep 9, 2024
Okay, so the issue brought up in this issue was fixed, then, and the other thing that was mentioned is being fixed elsewhere. Closing then.