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[$250] [UX Reliability] Chat loading even if it was opened before #50484

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Description

@mountiny

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Version Number: 9.0.46
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by:
Slack conversation: Discussed in here https://expensify.slack.com/archives/C05LX9D6E07/p1728414645672739?thread_ts=1727304948.791309&cid=C05LX9D6E07

Action Performed:

Break down in numbered steps

On iOS app

  1. Open the app
  2. Open some chat report
  3. Verify the messages loaded correctly
  4. Force quit the app
  5. Open the App again
  6. Open the same chat

Expected Result:

Describe what you think should've happened

The report action should be cached locally in Onyx already so even if we are making another OpenReport call, we should not be showing a skeleton

Actual Result:

Describe what actually happened

A skeleton is shown

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

screen-20241007-115935.mp4
Add any screenshot/video evidence

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Issue OwnerCurrent Issue Owner: @rayane-djouah

Activity

  1. added
    BugSomething is broken. Auto assigns a BugZero manager.
    on Oct 8, 2024
  2. added
    ExternalAdded to denote the issue can be worked on by a contributor
    on Oct 8, 2024
  3. melvin-bot commented on Oct 8, 2024

    @melvin-bot

    Triggered auto assignment to @puneetlath (AutoAssignerNewDotQuality)

  4. melvin-bot commented on Oct 8, 2024

    @melvin-bot

    Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

  5. changed the title [-][UX Reliability] Chat loading even if it was opened before[/-] [+][$250] [UX Reliability] Chat loading even if it was opened before[/+] on Oct 8, 2024
  6. melvin-bot commented on Oct 8, 2024

    @melvin-bot
  7. added
    Help WantedApply this label when an issue is open to proposals by contributors
    and removed on Oct 8, 2024
  8. 64 remaining items

  9. melvin-bot commented on Nov 12, 2024

    @melvin-bot

    @puneetlath, @rinej, @mallenexpensify, @MitchExpensify, @rayane-djouah Huh... This is 4 days overdue. Who can take care of this?

  10. rayane-d commented on Nov 13, 2024

    @rayane-d
    Contributor
  11. melvin-bot commented on Nov 19, 2024

    @melvin-bot

    @puneetlath, @rinej, @mallenexpensify, @rayane-djouah Eep! 4 days overdue now. Issues have feelings too...

  12. rinej commented on Nov 19, 2024

    @rinej
    Contributor

    according to the linked conversation the PRs with the potential fixes were created. Both for OldDon and NewDot.

    Conversation -> https://callstack-hq.slack.com/archives/C05LX9D6E07/p1731931310352729?thread_ts=1727449830.031979&cid=C05LX9D6E07

  13. rayane-d commented on Nov 19, 2024

    @rayane-d
    Contributor

    Thanks for the update. Could you please post the links to the PRs here once they are created?

  14. rinej commented on Nov 20, 2024

    @rinej
    Contributor
  15. rayane-d commented on Nov 23, 2024

    @rayane-d
    Contributor

    So, #52694 has been merged and is linked to #49964. It also resolves this issue, correct? If so, can we close this issue?
    cc @mallenexpensify

  16. muttmuure commented on Nov 25, 2024

    @muttmuure
    Contributor

    Yes looks like it. Let's close

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AutoAssignerNewDotQualityUsed to assign quality issues to engineersBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2ExternalAdded to denote the issue can be worked on by a contributor

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