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Paused icons are shown while not paused #703

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Description

@jnweiger

Seen with OpenCloud Beta OpenCloud Beta 3.0.0.1858

After running for a day or two, the client shows paused state, both, in the tray icon, and in all spaces:
But

  • When opening the 3-dots menu, we can see, it is not in paused state, it offers "Pause sync" (not "resume sync" what we would see when paused).
  • The context menu of the tray icon has "Pause synchronisations"
  • When a change appears on the server, it is synced down while still showing the paused icons.
  • Same for local changes: they are synced to the server while still showing the paused icons.
Image Image

Wild guess: maybe related to suspending the laptop, and resuming?
Also reported by @Maathias in #651 (comment)

Force sync now does not help.
Pause sync / resume sync does not help.
Pause synchronizations / Resume synchronizations from the tray icon context menu does not help.
Stopping / restarting the client does not help.

No workaround known.

OpenCloud Beta.log
OpenCloud Beta-1118_19.54.23.561.log.gz

Activity

  1. TheOneRing commented on Nov 19, 2025

    @TheOneRing
    Contributor

    Is "Pause on Metered" active in your config?
    Image

  2. TheOneRing commented on Nov 19, 2025

    @TheOneRing
    Contributor

    Nope, thats supposed to set the folder state Offline and the account state to Connecting
    But the icon would go to Paused

    } else if (f->isSyncPaused() || NetworkInformation::instance()->isBehindCaptivePortal() || NetworkInformation::instance()->isMetered()) {
    status.setStatus(SyncResult::Status::Paused);
    }

  3. jnweiger commented on Nov 19, 2025

    @jnweiger
    ContributorAuthor

    After another suspend resume of the laptop, the icons are back to normal.

  4. jnweiger commented on Nov 19, 2025

    @jnweiger
    ContributorAuthor

    Is "Pause on Metered" active

    No.

  5. TheOneRing commented on Nov 19, 2025

    @TheOneRing
    Contributor

    I assume its a qt bug and isBehindCaptivePortal gets stuck.

  6. added this to the Backlog milestone on Nov 19, 2025
  7. jnweiger commented on May 27, 2026

    @jnweiger
    ContributorAuthor

    Reproduced with
    OpenCloud 3.0.3.2073 72fe8f
    Libraries Qt 6.9.2, OpenSSL 3.5.4 30 Sep 2025
    Using virtual files plugin: off
    OS: opensuse-leap-6.4.0-150600.23.103-default (build arch: x86_64, CPU arch: x86_64)
    QPA: xcb

    The pause icon overlay is persistent. pause unpause a share, client restart, force sync add remove servers. no change. The client is syncing just fine, despite the pause icon.

    Image
  8. jnweiger commented on Sep 3, 2026

    @jnweiger
    ContributorAuthor

    still reproducable with 4.0:

    OpenCloud 4.0.0.3642 9f701e
    Libraries Qt 6.11.1, OpenSSL 3.6.3 9 Jun 2026
    Using virtual files plugin: off
    OS: opensuse-leap-6.4.0-150600.23.103-default (build arch: x86_64, CPU arch: x86_64)
    QPA: xcb

    Image
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